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GiftCards.com Gets Grilled! – An Interview with Thomas Cribbs and Mike Tchirkow

Posted on March - 7 - 2013
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By Thomas Cribbs | Published March 7,2013 | Google+

Who’s on the grill today? The Bad Boys of Create-A-Card: Thomas Cribbs, Director of Customer… [more]

Thomas Cribbs
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Are we doing everything we can to make sure that our customers complete experience is a positive one?

Posted on October - 26 - 2012
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By Thomas Cribbs | Published October 29,2012 | Google+

As Customer Service professionals we deal with issues and concerns on a daily basis. To be… [more]

Thomas Cribbs
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Thomas Cribbs

The Face of Your Company

Posted on August - 16 - 2012
Category : Industry Insiders
By Thomas Cribbs | Published August 16,2012 | Google+

In my own personal dealings with Customer Service departments in a variety of industries,… [more]

Thomas Cribbs
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Thomas Cribbs

Exceeding Customer Expectations

Posted on July - 5 - 2012
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By Thomas Cribbs | Published July 5,2012 | Google+

In the prepaid gift card and loyalty and reward industries, Customer Service Departments are… [more]

Thomas Cribbs
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Thomas Cribbs

Is Customers Service Keeping Pace?

Posted on June - 8 - 2012
Category : Industry Insiders
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By Thomas Cribbs | Published June 8,2012 | Google+

Today everyone is logged in, signed in, plugged in or online. Our interactions with others are… [more]

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