GiftCards.com / Video Help

Video Help Library

Top Customer Service Issues  |   View All FAQ   |   View Video Help Library

Below are video's we have produced to help you with using our products and services. Viewing these video's for your topic should help answer most of your customer service issues.

AVS Mismatch

This video will discuss the steps you
should follow in order to avoid
an AVS mismatch.

How to Design a Create A Card

This video will show you how to design
a Create A Card in seven easy steps.

Making an Online Purchase

This video will show you how to make
an online purchase in a few easy steps.

Using My Card at a Restaurant

This video will show you all of the steps
involved in properly using your gift
card at a restaurant.

Using My Card at a Gas Pump

This video will show you all of the steps
involved in properly using your gift
card at a gas pump.

Checking Your Balance

This video will show you how to check
your gift card balance in a few
simple steps.

Activating Your Gift Card

This video will show you all of the steps
in activating your gift card.

Gift Card PIN

This video will show you how to obtain
your PIN in a few easy steps.

MyCoupons

This video shows you how to
take advantage of the MyCoupons offers
on our site.

View Card Transactions

This video shows you how to
view card transactions.

GiftCards.com has been selling gift cards since 1999. We manufacture our own gift cards in a 20,000 square foot, high security facility. We are Visa®, MasterCard® and Discover® certified which allows us to make your customized gift and greeting cards on demand - in house, we do not outsource. We own our own call center, where we use US employees to take your customer service calls. We do not outsource any software development, quality assurance, or design work for our site. We are proud to support our employees' many charities, and we hope you come back to visit and purchase from us often.