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Industry Insiders

Gift Cards…Making Memories

By Industry Insider | Published January 3, 2013 | Google+
We just ended another Holiday Season, a time spent with family and friends and a time making memories. Our times [more]

Invest in Main Street, NOT Wall Street

By Jay Scannell | Published December 12, 2012 | Google+
Growing up in the small village of Lake Placid, New York instilled in me the appreciation for the small business [more]

Heading into the Autumn

By Jason Wolfe | Published December 11, 2012 | Google+
Much of your youth and young adulthood is spent planting, watering, and weeding your garden. You are looking forward. You [more]

The Formula for Small Business Growth!

By Industry Insider | Published December 6, 2012 | Google+
There are probably a 1,000 books on how to succeed at business. Each author has her or his own take [more]

Are we doing everything we can to make sure that our customers complete experience is a positive one?

By Thomas Cribbs | Published October 26, 2012 | Google+
As Customer Service professionals we deal with issues and concerns on a daily basis. To be a true Customer Service [more]

Gift Cards are More Than Just a Convenience

By Industry Insider | Published October 26, 2012 | Google+
Over the past 3 weeks I have visited over 20 local businesses to hear about their approaches to get more [more]

The Power of Creation

By Jay Scannell | Published October 16, 2012 | Google+
Having recently joined the team at I am asked frequently what it is we do? Why shop at [more]

FinCEN Proposed Rule for Cross Border Reporting on Prepaid Cards

By Industry Insider | Published October 9, 2012 | Google+
On October 17, 2011 the Financial Crimes Enforcement Network (“FinCEN”), a division of the United States Department of the Treasury, [more]

Fraud Prevention vs Fraud Detection

By Mike Tchirkow | Published October 9, 2012 | Google+
There is an interesting dichotomy between the practices of fraud prevention versus fraud detection – at least I’ve always thought [more]

Prepaid Cards Provide a Good Alternative to Checking

By Industry Insider | Published October 4, 2012 | Google+
We have all read that prepaid cards are popular with individuals who are “too poor for checking accounts”. Many consumer [more]

Top Insiders

Andrew McNelis
Social Media Manager
Industry Insider
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Carlos Tribino
Dan Wilkerson
Marketing & Web Analytics
Jay Scannell
Jason Wolfe
Kyle Fulton
Systems Administrator
Marty Fisher
Mark Romanelli
VP of Products
Mike Tchirkow
Fraud Manager
Pattie Dillon
Director of Swap A Gift
Ryan Dew
Business Analyst
Shelley Hunter
Gift Card Girlfriend
Todd Anderson
General Counsel
Thomas Cribbs
Customer Service Director