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Airbnb Gift Card

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Airbnb Gift Card Support

Are you looking to check the balance of a Airbnb Gift Card or get in touch with their customer support? Choose from one of the two options below. Ask the Gift Card Girlfriend a question about checking an Airbnb Gift Card balance and find answers to common gift card balance questions.

Call Support 855-424-7262

About Airbnb

Give friends (and yourself) Airbnb Gift Cards to receive a ready welcome at unique places to stay in more than 190 nations worldwide. Why take a room in a one-size-fits-all corporate hotel, when with Airbnb you can stay in a Medieval castle in Europe or a private bungalow in Thailand? Airbnb is a trusted community where people list, discover and book a private room or a whole house in more than 34,000 cities for short or extended stays, for personal and business travel. Simply go to airbnb.com to find the perfect accommodations for you, book your stay, confirm and pay with the Airbnb Gift Card. If you need to deliver a last minute gift or a gift to someone in another city or state, GiftCards.com also offers Airbnb eGift cards that can be sent via email to anyone across the US. An Airbnb eGift Card can be delivered to the specified email address in two hours or less. From there, the recipient can use the digital gift card to pay for their Airbnb stay. Come see how Airbnb is creating a sense of belonging around the world.

    Airbnb Gift Card General FAQs

    What is the GiftCards.com Airbnb Gift Card?

    GiftCards.com’s Airbnb Gift Card is a plastic or digital gift card pre-loaded (also known as an eGift card) with a monetary value. You may purchase this gift card on GiftCards.com and use it to book online at www.airbnb.com.

    Who can purchase Airbnb Gift Cards from GiftCards.com?

    Any United States resident aged 18 and older can order with GiftCards.com. Large gift card orders should be placed at OmniCard.com. Please note that international orders will not be accepted.

    How are Airbnb eGift Cards different from Airbnb Plastic Gift Cards?

    Airbnb Plastic Gift Cards are physical gift cards sent to recipients via mail and Airbnb eGift Cards are sent via e-mail and can be printed out. Both plastic and eGift cards have no fees or expiration dates and are redeemable online at Airbnb.com.

    Where can I use my Airbnb Gift Card?

    You can use your gift card online at Airbnb.com.

    Can I let someone else use my Airbnb eGift Card?

    Yes. Just like a plastic gift card, you do not have to provide any ID to use your eGift card.

    When does an Airbnb eGift Card expire?

    There is no expiration date for your Airbnb eGift Card. For more information, please refer to Airbnb’s Gift Card Terms and Conditions page prior to purchasing their card. You can also check out Airbnb’s FAQ page.

    Is there a dollar limit on my Airbnb Gift Card?

    Airbnb GiftCards.com Gift Cards can be purchased in amounts ranging from $10 to $500.

    What method of payment can I use to purchase Airbnb Gift Cards?

    GiftCards.com accepts Visa®, MasterCard®, Discover®, and American Express® credit and debit cards registered to United States addresses. We don’t presently accept international orders.

    Are there any fees associated with Airbnb eGift Cards?

    eGifts are delivered electronically and can only be used for online or over the phone purchases. There are no shipping fees for eGift cards. If you purchased a physical gift card, refer to our Purchasing Fee Schedule page for more information.

    Where do you ship Airbnb Gift Cards?

    Gift cards may be shipped to valid street addresses within the United States. We will accept orders from an APO (U.S. military delivery address) address, but can only ship gift cards to residents of the United States. International orders will not be accepted.

    How can I place a corporate gift card order for Airbnb Gift Cards?

    You can place an order for Airbnb Gift Cards in bulk at OmniCard.com.

    How are Airbnb eGift Cards delivered?

    Airbnb eGift Cards are delivered as follows:

    • Your recipient will receive an email message from GiftCards.com that contains a link to the Airbnb eGift Card.
    • The link will take the recipient to GiftCards.com and prompt the user to enter the email address that received the eGift card and a captcha must be completed. From there, they will be taken to a page that has a link to the activation page.
    • You will also receive a confirmation email. If the recipient does not receive the merchant eGift card, instruct the recipient to check their email as well as any SPAM or promotion folders or automatic filters for an email from GiftCards.com.
    • Please refer to redemption instructions after logging into your Airbnb account here.
    If the eGift card does not arrive within the expected time frame, contact Customer Service for assistance at 877-944-3822 or visit our Contact Us page. Please have the invoice number and the recipient’s email address available prior to making the call for fast assistance.

    How long does an Airbnb eGift Card delivery take?

    It can sometimes take up to 24 business hours from the time of purchase to deliver the order unless you specify a future delivery date.

    What is the shipping time for GiftCards.com’s Airbnb Gift Cards?

    Like all merchant cards on GiftCards.com, orders placed weekdays between 8 AM and 5 PM EST are typically processed within 24 hours of receiving payment. Orders placed over the weekend may take 48 to 72 hours to process. Once processed, gift card delivery is estimated below and is subject to change.

    • USPS Standard Mail: Estimate 5-10 business days (USPS does not guarantee delivery dates for First Class Mail)
    • USPS Trackable Mail: 5-8 business days
    • UPS Ground: 5-8 business days
    • Priority: 4-5 business days
    • Express: 2-5 business days
    *We cannot ship to P.O. boxes, only a physical address can be accepted. Unless a future delivery date is scheduled, on average, Airbnb eGift Cards will be delivered within 24 business hours from the time of purchase. Business days are defined as Monday through Friday, excluding holidays. Additionally, we review all orders for potential credit card fraud. If we find irregularities with a purchase, the purchase may be delayed or you may receive an automated phone call to verify and confirm your order. We will NOT process or ship orders that require additional verification before confirmation is received by the credit card holder.

    How can I check the balance remaining on my Airbnb Gift Card?

    Here’s how to check the balance on your Airbnb Gift Card:

    1. You may check the available balance on your Airbnb Gift Card by logging into your Airbnb account here. Once you are logged in, go to the ‘Payment Methods’ page in your account. From there, you will be able to check your balance.
    2. Call Airbnb at (855) 424-7262.

    Can I reload my Airbnb Gift Card after I've spent the full value?

    Airbnb GiftCards.com Gift Cards are not reloadable. Once the value of the card is depleted, the card is no longer valid. However, we recommend keeping the gift card until you are certain that items purchased with the card will not need to be returned. We offer reloadable cards to corporate customers at OmniCard.com.

    Can I use a GiftCards.com Airbnb Gift Card to purchase my online order?

    Absolutely! Your Airbnb Gift Card may be used to make purchases online at Airbnb.com .

    Can I cancel my purchase of an Airbnb Gift Card?

    Orders are typically shipped within one business day of the order being placed. Once the order has been shipped, it cannot be canceled.

    What is the Airbnb Gift Card return policy and what are the product exceptions?

    Airbnb Gift Cards are not returnable and cannot be redeemed or exchanged for cash (unless required by law), check, credit, or payment on any credit or loan account deposits. For more information visit Airbnb’s Gift Card Terms and Conditions page.

    How long should I keep my Airbnb Gift Card after using as tender for an online purchase?

    Please retain your gift card(s) until you have received your online order and are certain that you will not be returning the item.

    Are Airbnb eGift Cards refundable?

    Once an Airbnb eGift Card has been emailed, it is non-refundable. If the intended recipient does not receive the e-card or accidentally deletes it, ask the recipient to check SPAM folders, deleted email folders or automatic filters. If the gift card is not found, contact Customer Service for assistance.

    When is my credit card charged for my purchase?

    Your credit card is charged at the time of purchase.

    Can I buy an Airbnb eGift Card for myself?

    Currently, the only way is to have the eGift card sent to your own email address. When you receive the card, click the link to activate and claim the gift card. Upon activation, you should then be able to print a copy of the eGift .

    What exactly does the recipient receive when I send an Airbnb eGift Card?

    On the delivery date you choose, an email is sent from GiftCards.com to the recipient informing them of your gift, with a link to retrieve it online. The link in the email goes to a page showing Airbnb eGift Card you created, its value and eGift card number. This page also gives simple instructions for redeeming the eGift card.

    Can I buy Airbnb Gift Cards from GiftCards.com and have you send it to someone else?

    Yes! GiftCards.com can ship your Airbnb Gift Card to anyone with a valid street address within the United States or you can purchase an eGift card and have it emailed to your recipient.

    When is the Airbnb eGift card sent to the recipient?

    The eGift card alert message is sent to the recipient on the date you choose. The delivery date is pre-set to the current date, so if you do not select a different date, the alert message is sent on the same day as your purchase, within hours or sooner after your transaction is complete.

    How do I know the recipient actually received the eGift card I sent them?

    When the recipient receives the eGift card, you will receive an email message confirming delivery, and a message notifying you that the eGift card has been viewed.

    Is my order secure?

    The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received, including encrypting the transmission of any sensitive information, such as payment card information. If you have any questions about the security of your personal information, you can contact us at privacy@bhnetwork.com.

    What if my Airbnb Gift Card is lost or stolen?

    Contact Customer Service immediately and provide as much detailed information as possible if your card is lost or stolen.

    What if someone makes a copy of my printed Airbnb eGift Card?

    You must safeguard your eGift card for your own protection. If someone makes a copy of your eGift card and redeems it for the full amount, your copy will have no value. No matter how many copies are made, the value of the eGift card is tied to the gift card number. When that number is used, the value of the purchase is deducted from the eGift card.

    Why was my Airbnb Gift Card order canceled?

    Gift card orders are cancelled for the following reasons:

    • Information provided does not match the information on file at your bank
    • Delivery address deemed undeliverable
    • Your order was not confirmed with our automated call system