Earn 1% Reward Points for buying Express gift cards from GiftCards.com.
Express Gift Card Balance
Are you looking to check the balance of an Express Gift Card or get in touch with their customer support? Choose from one of the two options below. Ask the Gift Card Girlfriend a question about checking an Express gift card balance and find answers to common gift card balance questions.
Give Express eGift Cards to friends and family teens through twenties for on-trend fashions for work and casual wear that let them express their individuality and sense of style. Express is the master of this market, staying on the cutting edge of trends, without going over the top, so young men and women are always comfortable and confident with their selections of suits, skirts, jeans, jackets, slacks, swimwear, footwear and accessories. With more than 600 locations in malls and lifestyle centers throughout the USA, Canada and Puerto Rico, it isn’t difficult to shop with an Express eGift Card.
Express Gift Card FAQ's
What is the GiftCards.com Express gift card?
The GiftCards.com Express gift card is a digital gift card (also known as eGift Cards) pre-loaded with a monetary value. This gift card is purchased on GiftCards.com and can be used to purchase Express merchandise in the U.S. either in-store at Express, Express Men and Express Factory Outlet stores or online on Express.com.
Who can purchase Express gift cards from GiftCards.com?
Any United States resident aged 18 and older with a valid credit card can order with GiftCards.com. Please note that international orders will not be accepted.
How are Express eGift Cards different from Express Plastic Gift Cards?
Express plastic gift cards are physical gift cards sent to recipients by mail. Express eGift cards are sent by email and can be printed out, used online or (for some merchants) by showing on your mobile device in store. Both plastic and eGift cards have no fees or expiration dates and are redeemable online at Express.com.
Where can I use my Express eGift Card?
Express gift cards are usable for clothing and goods online at Express.com and at any U.S. Express, Express Men Stores or Express Factory Outlet store locations.
Can I let someone else use my Express eGift Card?
Yes. Just like a plastic gift card, you do not have to provide any ID to use your eGift card.
When do Express eGift Cards expire? Are there any fees?
Most merchant cards on GiftCards.com do not have an expiration date or fees. However, since every merchant is different, please refer to Express’s specific terms and conditions found on this page, directly underneath the card image.
Is there a dollar limit on my Express gift card?
GiftCards.com Express eGift cards can be purchased in amounts ranging from $25 to $500. GiftCards.com Express plastic cards are only available for set denominations of $25 and $50.
What method of payment can I use to purchase Express gift cards?
GiftCards.com accepts Visa®, MasterCard®, Discover, and American Express credit and debit cards registered to United States addresses. We don’t presently accept international orders.
Are there any fees associated with an Express eGift Card?
You will only be charged the face value of the Express eGift card. If you choose the Express plastic card there will also be minimal shipping fees. For more information on shipping, please visit our Shipping Calculator page.
Where do you ship Express gift cards?
Plastic gift cards may be shipped to valid street addresses within the United States. We will accept orders from an APO (U.S. military delivery address) address, but can only ship gift cards to residents of the United States. International orders will not be accepted.
How are Express eGift Cards delivered?
Express eGift cards are delivered as follows:
Your recipient will receive an email message from GiftCards.com that contains your message, selected video or picture (if used) and a link to the gift card.
The link will take the recipient to the eGift card where it can either be printed, redeemed online, or shown to the clerk at checkout in the merchant location.
In some cases, the merchant may specify that an eGift card must be used online. Please refer to redemption instructions on this page, directly underneath the card image, for specific instructions.
You will also receive a confirmation email. If the recipient does not receive the merchant eGift card, instruct the recipient to check email as well as any SPAM or promotion folders or automatic filters for an email from GiftCards.com.
If the eGift card does not arrive within 24 hours, contact Customer Service for assistance at www.giftcards.com/contact-us. Have the invoice number and the recipient’s email address available prior to contacting us for fast assistance.
How long does Express eGift card delivery take?
It can take up to 24 business hours from the time of purchase to review the order and for the egift to be sent. If you specify a future delivery date, your egift will be sent on that date.
What is the shipping time for GiftCards.com’s Express plastic gift cards?
Orders placed weekdays between 8AM and 5PM EST are typically processed in 2-3 business days Once processed, gift card delivery is estimated below and is subject to change.
USPS Standard Mail: Estimate 5-11 business days (USPS does not guarantee delivery dates for First Class Mail)
USPS Trackable Mail: 5-11 business days
UPS Ground: 5-8 business days
Priority: 4-5 business days
Express: 2-5 business days
*We cannot ship to P.O. boxes, only a physical address can be accepted.
Unless a future delivery date is scheduled, eGift Cards will be delivered within 24 business hours from the time of purchase. Business days are defined as Monday through Friday, excluding holidays.
Additionally, we review all orders for potential credit card fraud. If we find irregularities with a purchase, the purchase may be delayed or you may receive an automated phone call to verify and confirm your order. We will NOT process or ship orders that require additional verification before confirmation is received by the credit card holder.
How can I check the balance remaining on my Express gift card?
You may check the available balance on your Express gift card in one of three ways:
Visit any Express store and ask a cashier to check the balance for you
Check your balance online at Express.com
Call Express at 1-888-244-0327
Can I reload my eGift Card after I've spent the full value?
Most merchant gift cards are not reloadable. Once the value of the card is depleted, the card is no longer valid. However, we recommend keeping the gift card until you are certain that items purchased with the card will not need to be returned.
Can I use a GiftCards.com Express gift card to purchase my online order?
Absolutely! Your Express gift card may be used to make purchases online at Express.com.
Where can Express eGift Cards be used?
You can use your gift card at any U.S. Express, Express Men Stores, or Express Factory Outlet stores and at Express.com.
Please note that most GiftCards.com merchant eGift cards can be used at the merchant’s retail location and online at the merchant’s website. However, since every merchant is different, please refer to their specific terms and conditions on this page, directly underneath the card image.
Can I cancel my purchase of an Express eGift Card?
Unfortunately, eGift orders cannot be cancelled once placed.
What is Express gift card’s return policy?
Express gift cards are not returnable to GiftCards.com and cannot be redeemed or exchanged for cash (unless required by law), check or credit.
How long should I keep my Express gift card after using it as tender?
Please retain your gift card(s) until you have either received your online order or picked it up at a store location and do not plan to return it.
Are Express eGift Cards refundable?
No. If the intended recipient does not receive the eGift or accidentally deletes it, ask the recipient to check SPAM folders, deleted email folders or automatic filters. If the gift card is not found, contact Customer Service at www.giftcards.com/contact-us for assistance. Have the invoice number and the recipient’s email address available prior to contacting us for fast assistance.
Are there restrictions on purchasing Express eGift Cards?
There are no restrictions on purchasing Express eGift cards.
When is my credit card charged for my purchase?
Your credit card is charged at the time of purchase. This purchase will appear on your credit/debit card statement as GiftCards.com.
Can I buy an Express eGift Card for myself?
You can buy an Express gift card for yourself. To do so, enter your own email address in the “Recipient Email” fields, and enter your own name as the recipient name. Complete the transaction normally. When you receive your eGift card alert (via email), follow the instructions in the message to retrieve and redeem your eGift card.
What exactly does the recipient receive when I send an Express eGift Card?
On the delivery date you choose, an email is sent from GiftCards.com to the recipient informing them of your gift, with your customized message and video or picture, if chosen, and with a link to retrieve it online. The link in the email goes to a page showing the Express eGift card you created, its value and eGift card number. The page also gives simple instructions for redeeming the eGift card.
Can I buy Express gift cards from GiftCards.com and have you send it to someone else?
Absolutely! GiftCards.com can ship your Express gift card to anyone with a valid street address within the United States or you can purchase an eGift card and have it emailed to your recipient.
When is the Express eGift Card sent to the recipient?
The eGift card message is sent to the recipient on the date you choose. The delivery date is pre-set to the current date, so if you do not select a different date, your eGift is sent directly after purchase, within 24 hours or sooner after your transaction is complete.
How do I know the recipient actually received the eGift Card I sent them?
When the recipient receives the eGift card, you will receive an email message confirming delivery, and a message notifying you that the eGift card has been viewed.
Is my order secure?
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received, including encrypting the transmission of any sensitive information, such as payment card information. If you have any questions about the security of your personal information, you can contact us at firstname.lastname@example.org.
What if someone makes a copy of my printed Express eGift Card?
You must safeguard your eGift card for your own protection. If someone makes a copy of your eGift card and redeems it for the full amount, your copy will have no value. No matter how many copies are made, the value of the eGift card is tied to the gift card number. When that number is used, the value of the purchase is deducted from the eGift card.
Why was my Express gift card order canceled?
Gift card orders are cancelled for the following reasons:
- Information provided does not match the information on file at your bank
- Delivery address deemed undeliverable
- Your order was not confirmed with our automated email system
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