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Fandango Gift Card General FAQs
What is GiftCards.com Fandango eGift Card?
GiftCards.com’s Fandango eGift Card is a digital gift card (also known as an eGift card) pre-loaded with a monetary value. This gift card is purchased on GiftCards.com and can be used to purchase Fandango merchandise online at www.fandango.com.
Who can purchase Fandango eGift Cards from GiftCards.com?
Any United States resident aged 18 and older can order with GiftCards.com.
Where can I use my Fandango eGift Card?
You can use your Fandango eGift Card online at www.fandango.com.
Can I let someone else use my Fandango eGift Card?
Yes. Just like a plastic gift card, you do not have to provide an ID to use your eGift card.
When does a Fandango eGift Card expire?
Most merchant cards on GiftCards.com do not have an expiration date or fees. However, since every merchant is different, please refer to Fandango’s specific terms and conditions found on this page, directly underneath the card image.
What method of payment can I use to purchase Fandango eGift Cards?
GiftCards.com accepts Visa®, MasterCard®, Discover®, and American Express® credit and debit cards registered to a United States address. We don’t presently accept international orders.
Are there any fees associated with a Fandango eGift Card?
You will only be charged the face value of the Fandango eGift Card.
How can I place a corporate gift card order for Fandango eGift Cards?
Unfortunately, we do not offer Fandango eGift Cards for bulk or corporate orders.
How are Fandango eGift Cards delivered?
Fandango eGift Cards are delivered as follows:
- Your recipient will receive an email message from GiftCards.com that contains your message, selected video or picture (if used) and a link to the eGift card.
- The link will take the recipient to the eGift card where it can either be printed, redeemed online, or shown to the clerk at checkout in the merchant location.
- In some cases, the merchant may specify that an eGift card must be used online. Please refer to redemption instructions on this page, directly underneath the card image, for specific instructions.
- You will also receive a confirmation email. If the recipient does not receive the merchant eGift card, instruct the recipient to check email as well as any SPAM or promotion folders or automatic filters for an email from GiftCards.com.
How long does a Fandango eGift Card delivery take?
It can sometimes take up to 24 business hours from the time of purchase to deliver the order unless you specify a future delivery date.
How can I check the balance remaining on my Fandango eGift Card?
You may check the available balance on your Fandango eGift Card in one of two ways:
- Check your balance online at www.fandango.com
- Call Fandango at 1-866-857-5191.
Can I reload my eGift card after I've spent the full value?
Most merchant gift cards are not reloadable. Once the value of the card is depleted, the card is no longer valid. However, we recommend keeping the eGift card until you are certain that items purchased with the card will not need to be returned.
Can I use a GiftCards.com Fandango eGift Card to purchase my online order?
Absolutely! Your Fandango eGift Card may be used to make purchases online at www.fandango.com.
Can I cancel my purchase of a Fandango eGift Card?
Unfortunately, eGift orders can not be cancelled once placed.
What is the Fandango eGift Card return policy and what are the product exceptions?
Fandango eGift Cards are not returnable to GiftCards.com and cannot be redeemed or exchanged for cash (unless required by law), check or credit.
How long should I keep my Fandango eGift Card after using as tender for an online purchase?
Please retain your eGift card(s) until you have either received your online order or picked it up at a theater location and are certain that you will not be returning the item.
Are Fandango eGift Cards refundable?
Once a Fandango eGift Card has been emailed, it is non-refundable. If the intended recipient does not receive the eGift or accidentally deletes it, ask the recipient to check SPAM folders, deleted email folders or automatic filters. If the gift card is not found, contact Customer Service for assistance.
When is my credit card charged for my purchase?
Your credit card is charged at the time of purchase. This purchase will appear on your credit/debit card statement as GiftCards.com.
Can I buy a Fandango eGift Card for myself?
You can buy a Fandango eGift Card for yourself. To do so, enter your own email address in the “Recipient Email” fields, and enter your own name as the recipient name. Complete the transaction normally. When you receive your eGift card alert (via email), follow the instructions in the message to retrieve and redeem your eGift card.
What exactly does the recipient receive when I send a Fandango eGift Card?
On the delivery date you choose, an email is sent from GiftCards.com to the recipient informing them of your gift, with your customized message and video or picture, if chosen, and with a link to retrieve it online. The link in the email goes to a page showing the Fandango eGift Card you created, its value and eGift card number. The page also gives simple instructions for redeeming the eGift card.
Can I buy Fandango eGift Cards from GiftCards.com and have you send it to someone else?
Yes! GiftCards.com can email your Fandango eGift Card to anyone with a valid email address.
When is the Fandango eGift Card sent to the recipient?
The eGift card alert message is sent to the recipient on the date you choose. The delivery date is pre-set to the current date, so if you do not select a different date, the alert message is sent on the same day as your purchase, within hours or sooner after your transaction is completed.
How do I know the recipient actually received the eGift card I sent them?
You will receive an email message confirming delivery and an additional message notifying you that the eGift card has been viewed.
Is my order secure?
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received, including encrypting the transmission of any sensitive information, such as payment card information. If you have any questions about the security of your personal information, you can contact us at email@example.com.
What if my Fandango eGift Card is lost or stolen?
Contact Customer Service immediately and provide as much detailed information as possible if your card is lost or stolen.
What if someone makes a copy of my printed Fandango eGift Card?
You must safeguard your eGift card for your own protection. If someone makes a copy of your eGift card and redeems it for the full amount, your copy will have no value. No matter how many copies are made, the value of the eGift card is tied to the gift card number. When that number is used, the value of the purchase is deducted from the eGift card.
Why was my Fandango eGift Card order canceled?
Gift card orders are cancelled for the following reasons:
- Information provided does not match the information on file at your bank
- Delivery address deemed undeliverable
- Your order was not confirmed with our automated call system
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