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Google Play Gift Card Support
Are you looking to check the balance of your Google Play gift card or get in touch with their gift card support team? Ask the Gift Card Girlfriend a question about checking a Google Play gift card balance and find answers to common gift card balance questions.
About Google Play
Android users love Google Play eGift Cards to purchase download and install apps, movies, TV shows, music, books, magazines, mobile devices and more from the official Android app store. Android is the world’s preferred operating system for mobile devices by more than a four to one margin over its nearest competitor. Android’s versatility and the mammoth number of apps available are on course to keep it that way. Anyone who uses an Android-based mobile device will love to get a Google Play eGift Card.
Google Play Gift Card General FAQs
What is the GiftCards.com Google Play gift card?
GiftCards.com’s Google Play gift card is a digital gift card (also known as an eGift card) pre-loaded with a monetary value. This gift card is purchased on GiftCards.com and can be used to purchase Google Play merchandise online at GooglePlay.com.
Who can purchase Google Play gift cards from GiftCards.com?
Any United States resident aged 18 and older can order with GiftCards.com. Large gift card orders should be placed at Omnicard.com. Please note that international orders will not be accepted.
How are Google Play eGift cards different from Google Play plastic gift cards?
Google Play plastic gift cards are physical gift cards sent to recipients via mail and Google Play eGift cards are sent via e-mail and can be printed out. Both plastic and eGift cards have no fees or expiration dates and are redeemable online at GooglePlay.com.
Where can I use my Google Play gift card?
You can use your gift card online at GooglePlay.com or at any Google Play store.
Can I let someone else use my Google Play eGift card?
Yes. Just like a plastic gift card, you do not have to provide any ID to use your eGift card.
When does a Google Play eGift card expire?
There is no expiration date for your Google Play eGift card. For more information, please refer to Google Play’s Gift Card Terms and Conditions prior to purchasing their card.
Is there a dollar limit on my Google Play gift card?
Google Play GiftCards.com gift cards can be purchased in amounts ranging from $10 to $500. For more information about participating retail stores, please refer to GooglePlay.com.
What method of payment can I use to purchase Google Play gift cards?
GiftCards.com accepts Visa®, Mastercard®, Discover®, and American Express® credit and debit cards registered to United States addresses. We don’t presently accept international orders.
Are there any fees associated with Google Play eGift cards?
eGifts are delivered electronically and can only be used for online or over the phone purchases. There are no shipping fees for eGift cards. Refer to our Purchasing Fee Schedule page for more information.
Where do you ship Google Play gift cards?
Gift cards may be shipped to valid street addresses within the United States. We will accept orders from an APO (U.S. military delivery address) address, but can only ship gift cards to residents of the United States. International orders will not be accepted.
How can I place a corporate gift card order for Google Play gift cards?
You can place an order for Google Play gift cards in bulk at Omnicard.com.
How are Google Play eGift cards delivered?
Google Play eGift cards are delivered as follows:
- Your recipient will receive an email message from GiftCards.com that contains a link to the Google Play gift card.
- The link will take the recipient to GiftCards.com and prompt the user to enter the email address that received the eGift card and a captcha must be completed. From there, they will be taken to a page that has a link to the activation page.
- You will also receive a confirmation email. If the recipient does not receive the merchant eGift card, instruct the recipient to check their email as well as any SPAM or promotion folders or automatic filters for an email from GiftCards.com.
- Redeem your eGift card here.
If the gift card does not arrive within the expected time frame, contact Customer Service. Please have the invoice number and the recipient’s email address available prior to making the call for fast assistance.
How long does a Google Play eGift card delivery take?
It can sometimes take up to 24 business hours from the time of purchase to deliver the order unless you specify a future delivery date.
What is the shipping time for GiftCards.com’s Google Play gift cards?
Like all merchant cards on GiftCards.com, orders placed weekdays between 8 AM and 5 PM EST are typically processed within 24 hours of receiving payment. Orders placed over the weekend may take 48 to 72 hours to process. Once processed, gift card delivery is estimated below and is subject to change.
- USPS Standard Mail: Estimate 5-10 business days (USPS does not guarantee delivery dates for First Class Mail)
- USPS Trackable Mail: 5-8 business days
- UPS Ground: 5-8 business days
- Priority: 4-5 business days
- Express: 2-5 business days
How can I check the balance remaining on my Google Play gift card?
Here’s how to check the balance on your Google Play gift card:
Can I reload my Google Play eGift card after I've spent the full value?
Google Play GiftCards.com gift cards are not reloadable. Once the value of the card is depleted, the card is no longer valid. However, we recommend keeping the gift card until you are certain that items purchased with the card will not need to be returned. We offer reloadable cards to corporate customers at Omnicard.com.
Can I use a GiftCards.com Google Play gift card to purchase my online order?
Absolutely! Your Google Play gift card may be used to make purchases online at GooglePlay.com.
Can I cancel my purchase of a Google Play eGift card?
Orders are typically shipped within one business day of the order being placed. Once the order has been shipped, it cannot be canceled.
What is the Google Play gift card return policy and what are the product exceptions?
Google Play gift cards are not returnable and cannot be redeemed or exchanged for cash (unless required by law), check, credit, or payment on any credit or loan account deposits. For more information visit Google Play’s Gift Card Terms and Conditions.
How long should I keep my Google Play gift card after using as tender for an online purchase?
Please retain your gift card(s) until you have received your online order and are certain that you will not be returning the item.
Are Google Play eGift cards refundable?
Once a Google Play eGift card has been emailed, it is non-refundable. If the intended recipient does not receive the e-card or accidentally deletes it, ask the recipient to check SPAM folders, deleted email folders or automatic filters. If the gift card is not found, contact Customer Service for assistance.
When is my credit card charged for my purchase?
Your credit card is charged at the time of purchase.
Can I buy a Google Play eGift card for myself?
Currently, the only way is to have the eGift card sent to your own email address. When you receive the card, click the link to activate and claim the gift card. Upon activation, you should then be able to print a copy of the eGift card.
What exactly does the recipient receive when I send a Google Play eGift card?
On the delivery date you choose, an email is sent from GiftCards.com to the recipient informing them of your gift, with a link to retrieve it online. The link in the email goes to a page showing Google Play eGift card you created, its value and eGift card number. This page also gives simple instructions for redeeming the eGift card.
Can I buy Google Play gift cards from GiftCards.com and have you send it to someone else?
Yes! GiftCards.com can ship your Google Play gift card to anyone with a valid street address within the United States or you can purchase an eGift card and have it emailed to your recipient.
When is the Google Play eGift card sent to the recipient?
The eGift card alert message is sent to the recipient on the date you choose. The delivery date is pre-set to the current date, so if you do not select a different date, the alert message is sent on the same day as your purchase, within hours or sooner after your transaction is complete.
How do I know the recipient actually received the eGift card I sent them?
When the recipient receives the eGift card, you will receive an email message confirming delivery, and a message notifying you that the eGift card has been viewed.
Is my order secure?
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received, including encrypting the transmission of any sensitive information, such as payment card information. If you have any questions about the security of your personal information, you can contact us at firstname.lastname@example.org.
What if my Google Play gift card is lost or stolen?
Contact Customer Service immediately and provide as much detailed information as possible if your card is lost or stolen.
What if someone makes a copy of my printed Google Play eGift card?
You must safeguard your eGift card for your own protection. If someone makes a copy of your eGift card and redeems it for the full amount, your copy will have no value. No matter how many copies are made, the value of the eGift card is tied to the gift card number. When that number is used, the value of the purchase is deducted from the eGift card.
Why was my Google Play gift card order canceled?
Gift card orders are cancelled for the following reasons:
- Information provided does not match the information on file at your bank
- Delivery address deemed undeliverable
- Your order was not confirmed with our automated call system