Earn 1% Reward Points for buying Home Depot gift cards from GiftCards.com.
Home Depot Gift Card Support
Are you looking to check the balance on your Home Depot Gift Card or trying to get in contact with Home Depot customer support? Choose from the two options below:
Lost Home Depot Gift Card
Home Depot states that lost, stolen, or damaged gift cards will not be cancelled and replaced without required proof of purchase. It is recommended that you contact the Home Depot customer support team to report a stolen or lost gift card at 1-800-466-3337. Alternatively if you purchased a Home Depot eGift Card from GiftCards.com, please contact our customer support team for more information on a possible replacement.
About Home Depot
Home Depot is the world's largest home improvement store with locations in all 50 states. Home Depot gift cards can be used to redo that kitchen or bathroom you've always been wanting to redo, or even a whole house for that matter. From paint to appliances like washer and dryers, Home Depot is a one-stop shop for do-it-yourselfers. Windows, doors, building materials, lawn & garden, and of course tools and hardware can all be found under one roof. Purchase a Home Depot gift card today for yourself or a loved one and start doing!
The Home Depot® Gift Card FAQ's
What is the GiftCards.com The Home Depot® gift card?
GiftCards.com’s The Home Depot gift card is a plastic or digital gift card (also known as an eGift card) pre-loaded with a monetary value. This gift card is purchased on GiftCards.com and can be used to purchase The Home Depot merchandise in stores or online at HomeDepot.com.
Who can purchase a The Home Depot gift card from GiftCards.com?
Any United States resident aged 18 and older can order with GiftCards.com. Large gift card orders should be placed at OmniCard.com. Please note that international orders will not be accepted.
How are The Home Depot eGift cards different from The Home Depot plastic gift cards?
The Home Depot plastic gift cards are physical gift cards sent to recipients via mail and The Home Depot eGift cards are sent via e-mail and can be printed out. Both plastic and eGift cards have no fees or expiration dates and are redeemable at any The Home Depot store or online at HomeDepot.com.
Where can I use my The Home Depot eGift card?
You can use your eGift card at any The Home Depot store and online at HomeDepot.com.
Can I let someone else use my The Home Depot eGift card?
Yes. Just like a plastic gift card, you do not have to provide any ID to use your eGift card.
When does The Home Depot eGift card expire?
There is no expiration date on your eGift card. For more information, please refer to Home Depot’s Gift Card Terms and Conditions page.
Is there a dollar limit on my The Home Depot gift card?
The Home Depot GiftCards.com gift cards can be purchased in amounts ranging from $10 to $500.
What method of payment can I use to purchase The Home Depot gift cards?
GiftCards.com accepts Visa®, Mastercard®, Discover®, and American Express® credit and debit cards registered to United States addresses. We don’t presently accept international orders.
Are there any fees associated with a The Home Depot eGift card?
eGifts are delivered electronically and can only be used for online or over the phone purchases. There are no shipping or purchase fees for The Home Depot eGift cards.
Where do you ship The Home Depot gift cards?
Gift cards may be shipped to valid street addresses within the United States. We will accept orders from an APO (U.S. military delivery address) address, but can only ship gift cards to residents of the United States. International orders will not be accepted.
How can I place a corporate gift card order for The Home Depot gift cards?
You can place an order for The Home Depot gift cards in bulk at OmniCard.com.
How are The Home Depot eGift cards delivered?
The Home Depot eGift cards are delivered as follows:
- Your recipient will receive an email message from GiftCards.com that contains a link to The Home Depot gift card.
- The link will take the recipient to GiftCards.com and prompt the user to enter the email address that received the eGift card and a captcha must be completed. From there, they will be taken to a page that has a link to the activation page.
- You will also receive a confirmation email. If the recipient does not receive the merchant eGift card, instruct the recipient to check their email as well as any SPAM or promotion folders or automatic filters for an email from GiftCards.com.
- Please refer to redemption instructions on the The Home Depot Gift Card Help page.
How long does a The Home Depot eGift card delivery take?
It can sometimes take up to 24 business hours from the time of purchase to process and review the order. Once the order is approved, delivery will be almost immediate, unless you specify a future delivery date.
What is the shipping time for GiftCards.com’s The Home Depot gift cards?
Like all merchant cards on GiftCards.com, orders placed weekdays between 8 AM and 5 PM EST are typically processed within 24 hours of receiving payment. Orders placed over the weekend may take 48 to 72 hours to process. Once processed, gift card delivery is estimated below and is subject to change.
- USPS Standard Mail: Estimate 5-10 business days (USPS does not guarantee delivery dates for First Class Mail)
- USPS Trackable Mail: 5-8 business days
- UPS Ground: 5-8 business days
- Priority: 4-5 business days
- Express: 2-5 business days
How can I check the balance remaining on my The Home Depot gift card?
You may check the available balance on your The Home Depot gift card in one of three ways:
- Visit any The Home Depot store and ask a cashier to check the balance for you.
- Check your balance online here.
- Call The Home Depot at 1-800-466-3337.
Can I reload my eGift card after I've spent the full value?
The Home Depot GiftCards.com gift cards are not reloadable. Once the value of the card is depleted, the card is no longer valid. However, we recommend keeping the gift card until you are certain that items purchased with the card will not need to be returned. We offer reloadable cards to corporate customers at OmniCard.com.
Can I use a GiftCards.com The Home Depot gift card to purchase my online order?
Absolutely! Your The Home Depot gift card may be used to make purchases online at HomeDepot.com.
Can I cancel my purchase of a The Home Depot eGift card?
Orders are typically emailed to your recipient within a few hours of the order being placed. Once the order has been emailed, it cannot be canceled.
What is The Home Depot gift card return policy and what are the product exceptions?
The Home Depot gift cards are not returnable and cannot be redeemed or exchanged for cash (unless required by law), check, credit, or payment on any credit or loan account deposits. For more information, please refer to Home Depot’s Gift Card Terms and Conditions page.
How long should I keep my The Home Depot gift card after using as tender for an online purchase?
Please retain your gift card(s) until you have either received your online order or picked it up at a store location and are certain that you will not be returning the item.
Are The Home Depot eGift cards refundable?
Once The Home Depot eGift card has been e-mailed, it is non-refundable. If the intended recipient does not receive the e-card or accidentally deletes it, ask the recipient to check SPAM folders, deleted email folders or automatic filters. If the gift card is not found, contact Customer Service for assistance.
When is my credit card charged for my purchase?
Your credit card is charged at the time of purchase.
Can I buy a The Home Depot eGift card for myself?
Currently, the only way is to have the eGift card sent to your own email address. When you receive the card, click the link to activate and claim the gift card. Upon activation, you should then be able to print a copy of the eGift.
What exactly does the recipient receive when I send a The Home Depot eGift card?
On the delivery date you choose, an email is sent from GiftCards.com to the recipient informing them of your gift, with a link to retrieve it online. The link in the email goes to a page showing The Home Depot eGift card you created, its value and eGift card number. This page also gives simple instructions for redeeming the eGift card.
Can I buy The Home Depot gift cards from GiftCards.com and have you send it to someone else?
Yes! GiftCards.com can ship your The Home Depot gift card to anyone with a valid street address within the United States or you can purchase an eGift card and have it emailed to your recipient.
When is The Home Depot eGift card sent to the recipient?
The eGift card alert message is sent to the recipient on the date you choose. The delivery date is pre-set to the current date, so if you do not select a different date, the alert message is sent on the same day as your purchase, within hours or sooner after your transaction is complete.
How do I know the recipient actually received the eGift card I sent them?
When the recipient receives the eGift card, you will receive an email message confirming delivery, and a message notifying you that the eGift card has been viewed.
Is my order secure?
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received, including encrypting the transmission of any sensitive information, such as payment card information. If you have any questions about the security of your personal information, you can visit our Contact Us page.
What if my The Home Depot eGift card is lost or stolen?
Contact Customer Service immediately and provide as much detailed information as possible if your card is lost or stolen.
What if someone makes a copy of my printed The Home Depot eGift card?
You must safeguard your eGift card for your own protection. If someone makes a copy of your eGift card and redeems it for the full amount, your copy will have no value. No matter how many copies are made, the value of the eGift card is tied to the gift card number. When that number is used, the value of the purchase is deducted from the eGift card.
Why was my The Home Depot gift card order canceled?
Gift card orders are cancelled for the following reasons:
- Information provided does not match the information on file at your bank
- Delivery address deemed undeliverable
- Your order was not confirmed with our automated call system