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Kohl's Gift Card

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Kohl's Gift Card Support

Are you looking to check the balance of your Kohl's gift card or get in touch with their gift card support team? Choose from one of the two options below. Ask the Gift Card Girlfriend a question about checking a Kohl's gift card balance and find answers to common gift card balance questions.

Call Support 866-887-8884

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About Kohl's

Kohl's eGift Cards make great gifts to mark any occasion, or just to be nice to a friend. Kohl’s makes shopping easy and pleasant, even for people who don’t like to shop, because their stores are so neat, orderly, bright and well stocked. You’ll find a healthy mix of major third-party brands and Kohl’s own private labels that offer top quality with even greater savings. Get clothing, footwear and accessories for the whole family, as well as furniture, home decor, bed, bath, kitchen items, luggage, electronics and much more when shopping at more than 1,160 locations in 49 states when you use Kohl’s eGift Cards.

    Kohl's Gift Card General FAQs

    What is the GiftCards.com Kohl's gift card

    GiftCards.com’s Kohl's gift card is a digital gift card (also known as an eGift card) pre-loaded with a monetary value. This gift card is purchased on GiftCards.com and can be used to purchase Kohl's merchandise online at Kohls.com .

    Who can purchase Kohl's gift cards from GiftCards.com

    Any United States resident aged 18 and older can order with GiftCards.com. Large gift card orders should be placed at Omnicard.com. Please note that international orders will not be accepted.

    How are Kohl's eGift cards different from Kohl's plastic gift cards

    Kohl's plastic gift cards are physical gift cards sent to recipients via mail and Kohl's eGift cards are sent via e-mail and can be printed out. Both plastic and eGift cards have no fees or expiration dates and are redeemable online at Kohls.com .

    Where can I use my Kohl's gift card

    You can use your gift card online at Kohls.com or at any Kohl's store.

    Can I let someone else use my Kohl's eGift card

    Yes. Just like a plastic gift card, you do not have to provide any ID to use your eGift card.

    When does a Kohl's eGift card expire

    There is no expiration date for your Kohl's eGift card. For more information, please refer to Kohl’s Gift Card page prior to purchasing their card.

    Is there a dollar limit on my Kohl's gift card

    Kohl's GiftCards.com gift cards can be purchased in amounts ranging from $10 to $500. For more information about participating retail stores, please refer to Kohls.com .

    What method of payment can I use to purchase Kohl's gift cards

    GiftCards.com accepts Visa®, Mastercard®, Discover®, and American Express® credit and debit cards registered to United States addresses. We don’t presently accept international orders.

    Are there any fees associated with Kohl's eGift cards

    eGifts are delivered electronically and can only be used for online or over the phone purchases. There are no shipping fees for eGift cards. Refer to our Purchasing Fee Schedule page for more information.

    Where do you ship Kohl's gift cards

    Gift cards may be shipped to valid street addresses within the United States. We will accept orders from an APO (U.S. military delivery address) address, but can only ship gift cards to residents of the United States. International orders will not be accepted.

    How can I place a corporate gift card order for Kohl's gift cards

    You can place an order for Kohl's gift cards in bulk at Omnicard.com.

    How are Kohl's eGift cards delivered

    Kohl's eGift cards are delivered as follows:

    • Your recipient will receive an email message from GiftCards.com that contains a link to the Kohl's gift card.
    • The link will take the recipient to GiftCards.com and prompt the user to enter the email address that received the eGift card and a captcha must be completed. From there, they will be taken to a page that has a link to the activation page.
    • You will also receive a confirmation email. If the recipient does not receive the merchant eGift card, instruct the recipient to check their email as well as any SPAM or promotion folders or automatic filters for an email from GiftCards.com.
    • Kohl’s eGift cards can be redeemed any time in-store or online at Kohls.com .

    If the gift card does not arrive within the expected time frame, contact Customer Service. Please have the invoice number and the recipient’s email address available prior to making the call for fast assistance.

    How long does a Kohl's eGift card delivery take

    It can sometimes take up to 24 business hours from the time of purchase to deliver the order unless you specify a future delivery date.

    What is the shipping time for GiftCards.com’s Kohl's gift cards

    Like all merchant cards on GiftCards.com, orders placed weekdays between 8 AM and 5 PM EST are typically processed within 24 hours of receiving payment. Orders placed over the weekend may take 48 to 72 hours to process. Once processed, gift card delivery is estimated below and is subject to change.

    • USPS Standard Mail: Estimate 5-10 business days (USPS does not guarantee delivery dates for First Class Mail)
    • USPS Trackable Mail: 5-8 business days
    • UPS Ground: 5-8 business days
    • Priority: 4-5 business days
    • Express: 2-5 business days
    *We cannot ship to P.O. boxes, only a physical address can be accepted. Unless a future delivery date is scheduled, on average, Kohl's eGift cards will be delivered within 24 business hours from the time of purchase. Business days are defined as Monday through Friday, excluding holidays. Additionally, we review all orders for potential credit card fraud. If we find irregularities with a purchase, the purchase may be delayed or you may receive an automated phone call to verify and confirm your order. We will NOT process or ship orders that require additional verification before confirmation is received by the credit card holder.

    How can I check the balance remaining on my Kohl's gift card

    Here’s how to check the balance on your Kohl's gift card:

    1. Visit any Kohl's store and ask a cashier to check the balance for you.
    2. Check your balance online here.
    3. Call Kohl's at 1-866-887-8884.

    Can I reload my Kohl's eGift card after I've spent the full value

    Kohl's GiftCards.com gift cards are not reloadable. Once the value of the card is depleted, the card is no longer valid. However, we recommend keeping the gift card until you are certain that items purchased with the card will not need to be returned. We offer reloadable cards to corporate customers at Omnicard.com.

    Can I use a GiftCards.com Kohl's gift card to purchase my online order

    Absolutely! Your Kohl's gift card may be used to make purchases online at Kohls.com .

    Can I cancel my purchase of a Kohl's eGift card

    Orders are typically shipped within one business day of the order being placed. Once the order has been shipped, it cannot be canceled.

    What is the Kohl's gift card return policy and what are the product exceptions

    Kohl's gift cards are not returnable and cannot be redeemed or exchanged for cash (unless required by law), check, credit, or payment on any credit or loan account deposits. For more information visit Kohl’s Gift Card page.

    How long should I keep my Kohl's gift card after using as tender for an online purchase

    Please retain your gift card(s) until you have either received your online order or picked it up at a store location and are certain that you will not be returning the item.

    Are Kohl's eGift cards refundable

    Once a Kohl's eGift card has been emailed, it is non-refundable. If the intended recipient does not receive the e-card or accidentally deletes it, ask the recipient to check SPAM folders, deleted email folders or automatic filters. If the gift card is not found, contact Customer Service for assistance.

    When is my credit card charged for my purchase

    Your credit card is charged at the time of purchase.

    Can I buy a Kohl's eGift card for myself

    Currently, the only way is to have the eGift card sent to your own email address. When you receive the card, click the link to activate and claim the gift card. Upon activation, you should then be able to print a copy of the eGift card.

    What exactly does the recipient receive when I send a Kohl's eGift card

    On the delivery date you choose, an email is sent from GiftCards.com to the recipient informing them of your gift, with a link to retrieve it online. The link in the email goes to a page showing Kohl's eGift card you created, its value and eGift card number. This page also gives simple instructions for redeeming the eGift card.

    Can I buy Kohl's gift cards from GiftCards.com and have you send it to someone else

    Yes! GiftCards.com can ship your Kohl's gift card to anyone with a valid street address within the United States or you can purchase an eGift card and have it emailed to your recipient.

    When is the Kohl's eGift card sent to the recipient

    The eGift card alert message is sent to the recipient on the date you choose. The delivery date is pre-set to the current date, so if you do not select a different date, the alert message is sent on the same day as your purchase, within hours or sooner after your transaction is complete.

    How do I know the recipient actually received the eGift card I sent them

    When the recipient receives the eGift card, you will receive an email message confirming delivery, and a message notifying you that the eGift card has been viewed.

    Is my order secure

    The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received, including encrypting the transmission of any sensitive information, such as payment card information. If you have any questions about the security of your personal information, you can contact us at privacy@bhnetwork.com.

    What if my Kohl's gift card is lost or stolen

    Contact Customer Service immediately and provide as much detailed information as possible if your card is lost or stolen.

    What if someone makes a copy of my printed Kohl's eGift card

    You must safeguard your eGift card for your own protection. If someone makes a copy of your eGift card and redeems it for the full amount, your copy will have no value. No matter how many copies are made, the value of the eGift card is tied to the gift card number. When that number is used, the value of the purchase is deducted from the eGift card.

    Why was my Kohl's gift card order canceled

    Gift card orders are cancelled for the following reasons:

    • Information provided does not match the information on file at your bank
    • Delivery address deemed undeliverable
    • Your order was not confirmed with our automated call system


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