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Lost Macy's Gift Cards

If you lost your Macy's Gift Card, please contact our customer support team for information on a possible replacement.

About Macy's

Macy’s is the largest American department store chain in the United States and was founded in 1858 by Rowland Macy. Opening their first location in New York City, they have since expanded vastly and now have over 600 locations across North America, Puerto Rico and Guam. Macy’s is committed to going above and beyond in providing their customers with all the products they need. Not only do they have clothing, beauty products, footwear, bedding, accessories alike, but they also have an entire subsidiary store dedicated to furniture goods. A Macy’s gift card always makes the perfect gift. Treat yourself, family or friends to a Macy’s gift card from GiftCards.com today and browse through hundreds of products. They have a 24/7 Customer Service team that can help you with any questions or issues as well. Stop by your local Macy’s today and get shopping!

Macy's Gift Card General FAQs

What is the GiftCards.com Macy’s gift card

The GiftCards.com Macy’s gift card is purchased on GiftCards.com and can be used to purchase Macy’s merchandise online at www.Macy’s.com or in person at Macy’s stores.

Who can purchase Macy’s gift cards from GiftCards.com

Any United States resident aged 18 and older with a valid credit card can order with GiftCards.com. Please note that international orders will not be accepted.

Where can I use my Macy’s gift card

Macy’s gift cards are usable for goods and services online at www.Macy’s.com and at any Macy’s store locations.

Can I let someone else use my Macy’s gift card

Yes. For a plastic gift card, you do not have to provide any ID.

When do Macy’s gift cards expire? Are there any fees

Most merchant cards on GiftCards.com do not have an expiration date or fees. However, since every merchant is different, please refer to Macy’s specific terms and conditions found on this page, directly underneath the card image.

Is there a dollar limit on my Macy’s gift card

GiftCards.com merchant gift cards can be purchased in amounts ranging from $25 to $200.

What method of payment can I use to purchase Macy’s gift cards

GiftCards.com accepts Visa®, MasterCard®, Discover, and American Express credit and debit cards registered to United States addresses. We don’t presently accept international orders.

Are there any fees associated with a Macy’s gift card

You will only be charged the face value of the Macy’s gift card. Macy’s plastic card will also have a minimal shipping fee. For more information on shipping, please visit our Shipping Calculator page.

Where do you ship Macy’s gift cards

Plastic gift cards may be shipped to valid street addresses within the United States. We will accept orders from an APO (U.S. military delivery address) address, but can only ship gift cards to residents of the United States. International orders will not be accepted.

How can I place a Corporate Gift Card order for Macy’s gift cards

Unfortunately, we do not offer Macy’s gift cards for bulk or corporate orders.

What is the shipping time for GiftCards.com’s Macy’s plastic gift cards

Orders placed weekdays between 8AM and 5PM EST are typically processed in 2-3 business days. Once processed, gift card delivery is estimated below and is subject to change.

  • USPS Standard Mail: Estimate 5-11 business days (USPS does not guarantee delivery dates for First Class Mail)
  • USPS Trackable Mail: 5-11 business days
  • UPS Ground: 5-8 business days
  • Priority: 4-5 business days
  • Express: 2-5 business days
*We cannot ship to P.O. boxes, only a physical address can be accepted. Unless a future delivery date is scheduled, eGift Cards will be delivered within 24 business hours from the time of purchase. Business days are defined as Monday through Friday, excluding holidays. Additionally, we review all orders for potential credit card fraud. If we find irregularities with a purchase, the purchase may be delayed or you may receive an automated phone call to verify and confirm your order. We will NOT process or ship orders that require additional verification before confirmation is received by the credit card holder.

How can I check the balance remaining on my Macy’s gift card

You may check the available balance on your Macy’s gift card in one of three ways:

  1. Visit any Macy’s store and ask a cashier to check the balance for you
  2. Check your balance online at www.Macy’s.com
  3. Call Macy’s at 1-800-511-2752

Can I reload my Macy’s gift card after I've spent the full value

Most merchant gift cards are not reloadable. Once the value of the card is depleted, the card is no longer valid. However, we recommend keeping the gift card until you are certain that items purchased with the card will not need to be returned.

Can I use a GiftCards.com Macy’s gift card to purchase my online order

Absolutely! Your Macy’s gift card may be used to make purchases online at www.Macy’s.com.

What is GiftCards.com Macy’s gift card return policy

Macy’s gift cards are not returnable to GiftCards.com and cannot be redeemed or exchanged for cash (unless required by law), check or credit.

How long should I keep my Macy’s gift card after using it as tender for an online purchase

Please retain your gift card(s) until you have either received your online order or picked it up at a store location and do not plan to return it.

Are there restrictions on purchasing a Macy’s gift card

There are no restrictions on purchasing Macy’s gift cards. Note that the card value denominations are preset for all of the GiftCards.com merchant card brands (Ex: $10, $25, $50, $100).

Can I change the value of a Macy’s gift card after I've paid for it

Once you have purchased a gift card, you may add additional funds to the card by reloading it at any Macy’s store.

When is my credit card charged for my purchase

Your credit card is charged at the time of purchase. This purchase will appear on your credit/debit card statement as GiftCards.com.

Can I buy a Macy’s gift card for myself

You can buy a Macy’s gift card for yourself. Complete the transaction normally.

Can I buy Macy’s gift cards from GiftCards.com and have you send it to someone else

Absolutely! GiftCards.com can ship your Macy’s gift card to anyone with a valid street address within the United States or you can purchase an eGift card and have it emailed to your recipient.

Is my order secure

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received, including encrypting the transmission of any sensitive information, such as payment card information. If you have any questions about the security of your personal information, you can contact us at privacy@bhnetwork.com.

What if someone makes a copy of my Macy’s gift card

You must safeguard your gift card for your own protection. If someone makes a copy of your gift card and redeems it for the full amount, your copy will have no value. No matter how many copies are made, the value of the gift card is tied to the gift card number. When that number is used, the value of the purchase is deducted from the gift card.

Why was my Macy’s gift card order canceled

Gift card orders are cancelled for the following reasons:

  • Information provided does not match the information on file at your bank
  • Delivery address deemed undeliverable
  • Your order was not confirmed with our automated email system


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