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Nordstrom Gift Card Support
Are you looking to check the balance of your Nordstrom gift card or get in touch with their gift card support team? Choose from one of the two options below. Ask the Gift Card Girlfriend a question about checking a Nordstrom gift card balance and find answers to common gift card balance questions.
Nordstrom Gift Card General FAQs
What is the GiftCards.com Nordstrom eGift Card?
The GiftCards.com Nordstrom eGift Card is a digital gift card (also known as eGift Cards) pre-loaded with a monetary value. This eGift card is purchased on GiftCards.com and can be used to purchase meals online at www.nordstom.com.
Who can purchase Nordstrom eGift cards from GiftCards.com?
Any United States resident aged 18 and older with a valid credit card can order with GiftCards.com. Please note that international orders will not be accepted.
Where can I use my Nordstrom eGift Card?
Nordstrom eGift Cards are usable for purchases made online at www.nordstrom.com or retail locations.
Can I let someone else use my Nordstrom eGift Card?
Yes. Just like a plastic gift card, you do not have to provide any ID to use your eGift card.
When do Nordstrom eGift Cards expire? Are there any fees?
Most merchant cards on GiftCards.com do not have an expiration date or fees. However, since every merchant is different, please refer to Nordstrom's specific terms and conditions found on this page, directly underneath the card image.
Is there a dollar limit on my Nordstrom eGift Card?
GiftCards.com Nordstrom eGift Cards can be purchased in amounts ranging from $25 to $500.
What method of payment can I use to purchase Nordstrom eGift Cards?
GiftCards.com accepts Apple Pay or Visa, MasterCard, Discover, and American Express credit and debit cards registered to United States addresses. We don’t presently accept international orders.
Are there any fees associated with a Nordstrom eGift Card?
You will only be charged the face value of the Nordstrom eGift Card.
How can I place a Corporate Gift Card order for Nordstrom eGift Cards?
Corporate orders for the GiftCards.com Nordstrom eGift Card is not available at this time.
How are Nordstrom eGift Cards delivered?
Nordstrom eGift Cards are delivered as follows:
- Your recipient will receive an email message from GiftCards.com that contains your message, selected video or picture (if used) and a link to the eGift card.
- The link will take the recipient to the eGift card where it can either be printed, redeemed online, or shown to the clerk at checkout in the restaurant location.
- In some cases, the merchant may specify that an eGift card must be used online. Please refer to redemption instructions on this page, directly underneath the card image, for specific instructions.
- You will also receive a confirmation email. If the recipient does not receive the merchant eGift card, instruct the recipient to check email as well as any SPAM or promotion folders or automatic filters for an email from GiftCards.com.
If the eGift card does not arrive within 24 hours, contact Customer Service for assistance at https://www.giftcards.com/contact-us. Have the invoice number and the recipient’s email address available prior to contacting us for fast assistance.
How long does Nordstrom eGift Card delivery take?
While 99% of approved orders are sent in 15 minutes, eGift delivery can take up to 24 business hours from the time of purchase to review the order and the eGift to be sent. If you specify a future delivery date, your eGift will be sent on that date.
How can I check the balance remaining on my Nordstrom eGift Card?
You may check the available balance on your Nordstrom eGift Card by calling Nordstrom at 877-283-4045 or with a cashier at a retail location.
Can I reload my eGift card after I've spent the full value?
The Nordstrom eGift Card is not reloadable. Once the value of the card is depleted, the card is no longer valid. However, we recommend keeping the eGift card until you have received your meal order.
Can I use a GiftCards.com Nordstrom eGift Card to purchase my online order?
Absolutely! Your Nordstrom eGift card may be used to make purchases online at www.nordstrom.com.
Where can Nordstrom eGift Cards be used?
You can use your eGift card at www.nordstrom.com and at retail locations.
Can I cancel my purchase of a Nordstrom eGift Card?
Unfortunately, eGift orders cannot be canceled once placed.
What is the GiftCards.com eGift Card return policy?
Nordstrom eGift Cards are not returnable to GiftCards.com and cannot be redeemed or exchanged for cash (unless required by law), check or credit.
How long should I keep my Nordstrom eGift Card after using it as tender for an online purchase?
Please retain your eGift card(s) until you have received your online order.
Are Nordstrom eGift Cards refundable?
Once a Nordstrom eGift Card has been emailed, it is non-refundable. If the intended recipient does not receive the eGift or accidentally deletes it, ask the recipient to check SPAM folders, deleted email folders or automatic filters. If the eGift card is not found, contact Customer Service for assistance.
Are there restrictions on purchasing Nordstrom eGift Cards?
There are no restrictions on purchasing Nordstrom eGift Cards. Note that the card value denominations are preset for all GiftCards.com merchant card brands (Ex: $10, $25, $50, $100).
When is my credit card charged for my purchase?
Your credit card is charged at the time of purchase. This purchase will appear on your credit/debit card statement as GiftCards.com.
Can I buy a Nordstrom eGift Card for myself?
You can buy a Nordstrom eGift Card for yourself. To do so, enter your own email address in the “Recipient Email” fields, and enter your own name as the recipient name. Complete the transaction normally. When you receive your eGift card alert (via email), follow the instructions in the message to retrieve and redeem your eGift card.
What exactly does the recipient receive when I send a Nordstrom eGift Card?
On the delivery date you choose, an email is sent from GiftCards.com to the recipient informing them of your gift, with your customized message and video or picture, if chosen, and with a link to retrieve it online. The link in the email goes to a page showing the Nordstrom eGift Card you created, its value and eGift card number. The page also gives simple instructions for redeeming the eGift card.
When is the Nordstrom eGift Card sent to the recipient?
The eGift card message is sent to the recipient on the date you choose. The delivery date is pre-set to the current date, so if you do not select a different date, your eGift is sent directly after purchase, 99% of approved orders within 15 minutes, but may take up to 24 hours after your transaction is complete.
How do I know the recipient actually received the eGift card I sent them?
When the recipient receives the eGift card, you will receive an email message confirming delivery, and a message notifying you that the eGift card has been viewed.
Is my order secure?
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received, including encrypting the transmission of any sensitive information, such as payment card information. If you have any questions about the security of your personal information, you can contact us at email@example.com.
What if someone makes a copy of my printed Nordstrom eGift Card?
You must safeguard your eGift card for your own protection. If someone makes a copy of your eGift card and redeems it for the full amount, your copy will have no value. No matter how many copies are made, the value of the eGift card is tied to the gift card number. When that number is used, the value of the purchase is deducted from the eGift card.
Why was my Nordstrom eGift Card order canceled?
eGift card orders are canceled for the following reasons:
- Information provided does not match the information on file at your bank
- Delivery address deemed undeliverable
- Your order was not confirmed with our automated email system