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Shutterfly Gift Card Support
Are you looking to check the balance of your Shutterfly Gift Card or looking for Shutterfly Gift Card Support? Choose from one of the options below:
Lost Shutterfly Gift Card
No information can be found on Shutterfly's website regarding lost gift cards or gift certificates. However, Shutterfly does offer a 100% happiness guarantee so chances are they may replace a lost gift card. If you purchased your Shutterfly eGift card from GiftCards.com, contact our customer support team and we can issue you a new eGift card upon verification of the original balance.
Upload your photos to Shutterfly and let them create an array of memorable photo products. From custom photo books to specialty household items, Shutterfly cares about your photos as much as you do. If you are looking for a gift for your favorite photographer or you want to turn your photos into something more memorable, Shutterfly Gift Cards are the way to go!
1 (888) 225-7159
Shutterfly Gift Card General FAQs
What is GiftCards.com Shutterfly Gift Card?
GiftCards.com’s Shutterfly Gift Card is a plastic or digital gift card pre-loaded (also known as an eGift card) with a monetary value. You may purchase this gift card on GiftCards.com and use it to order goods or services online at www.shutterfly.com.
Who can purchase Shutterfly Gift Cards from GiftCards.com?
Any United States resident aged 18 and older can order with GiftCards.com. Please note that international orders will not be accepted.
How are Shutterfly eGift Cards different from Shutterfly Plastic Gift Cards?
Shutterfly Plastic Gift Cards are physical gift cards sent to recipients via mail with Standard USPS Shipping. Shutterfly eGift Cards are sent via e-mail and can be printed out. eGifts make great last-minute gifts for family or loved ones. Both plastic and eGift cards have no fees or expiration dates and are redeemable online at Shutterfly.com.
Where can I use my Shutterfly Gift Card?
You can use your Shutterfly Gift Card online at Shutterfly.com.
Can I let someone else use my Shutterfly eGift Card?
Yes. Just like a plastic gift card, you do not have to provide an ID to use your eGift card.
When does a Shutterfly eGift Card expire?
There is not an expiration date for your Shutterfly eGift Card. For more information, please refer to Shutterfly’s Gift Card Terms and Conditions page, prior to purchasing this card.
Is there a dollar limit on my Shutterfly Gift Card?
Shutterfly GiftCards.com Gift Cards can be purchased in amounts ranging from $10 to $500.
What method of payment can I use to purchase Shutterfly Gift Cards?
GiftCards.com accepts Visa®, MasterCard®, Discover® and American Express® credit and debit cards registered to United States addresses. We don’t presently accept international orders.
Are there any fees associated with a Shutterfly eGift Card?
eGifts are delivered electronically and can only be used for online or over the phone purchases. There are no shipping or purchase fees for Shutterfly eGift Cards.
Are there shipping restrictions for Shutterfly Gift Cards?
We cannot ship to P.O. Boxes, only a physical address can be accepted.
How can I place a corporate gift card order for Shutterfly Gift Cards?
Unfortunately, we do not offer Shutterfly Gift Cards for bulk or corporate orders.
How are Shutterfly eGift Cards delivered?
Shutterfly eGift Cards are delivered as follows:
- Your recipient will receive an email message from GiftCards.com that contains a link to the Shutterfly Gift Card.
- The link will take the recipient to GiftCards.com and prompt the user to enter the email address that received the eGift card and a captcha must be completed. From there, they will be taken to a page that has a link to the activation page.
- You will also receive a confirmation email. If the recipient does not receive the merchant eGift card, instruct the recipient to check their email as well as any SPAM, promotion folders or automatic filters for an email from GiftCards.com.
- Please refer to Shutterfly’s Gift Card Help page for further questions.
How long does a Shutterfly eGift Card delivery take?
It can sometimes take up to 24 business hours from the time of purchase to deliver the order unless you specify a future delivery date.
What is the shipping time for GiftCards.com’s Shutterfly Gift Cards?
Like all merchant cards on GiftCards.com, orders placed weekdays between 8 AM and 5 PM EST are typically processed within 24 hours of receiving payment. Orders placed over the weekend may take 48 to 72 hours to process. Once processed, gift card delivery is estimated below and is subject to change.
- USPS Standard Mail: Estimate 5-10 business days (USPS does not guarantee delivery dates for First Class Mail)
- USPS Trackable Mail: 5-8 business days
- UPS Ground: 5-8 business days
- Priority: 4-5 business days
- Express: 2-5 business days
How can I check the balance remaining on my Shutterfly Gift Card?
You may check the available balance on your Shutterfly Gift Card in one of two ways:
- For more information on how to check your balance online, refer to Shutterfly’s Gift Card Help page.
- Call Shutterfly at 1-888-225-7159.
Can I reload my eGift card after I've spent the full value?
Shutterfly GiftCards.com Gift Cards are not reloadable. Once the value of the card is depleted, the card is no longer valid. However, we recommend keeping the gift card until you are certain that items purchased with the card will not need to be returned. We offer reloadable cards to corporate customers at OmniCard.com.
Can I use a GiftCards.com Shutterfly Gift Card to purchase my online order?
Absolutely! Your Shutterfly Gift Card may be used to make purchases online at Shutterfly.com.
Can I cancel my purchase of a Shutterfly eGift Card?
Orders are typically emailed to your recipient within a few hours of the order being placed. Once the order has been emailed, it cannot be canceled.
What is Shutterfly Gift Cards' return policy and what are the product exceptions?
Shutterfly Gift Cards are not returnable and cannot be redeemed or exchanged for cash (unless required by law), check, credit or payment on any credit or loan account deposits. For more information visit Shutterfly’s Gift Card Terms and Conditions page.
How long should I keep my Shutterfly Gift Card after using as tender for an online purchase?
Please retain your Gift Card(s) until you have received your online order and are certain that you will not be returning the item.
Are Shutterfly eGift Cards refundable?
Once a Shutterfly eGift Card has been e-mailed, it is non-refundable. If the intended recipient does not receive the e-card or accidentally deletes it, ask the recipient to check SPAM folders, deleted email folders or automatic filters. If the gift card is not found, contact Customer Service for assistance.
When is my credit card charged for my purchase?
Your credit card is charged at the time of purchase.
Can I buy a Shutterfly eGift Card for myself?
Yes, put your email address in the recipient field and the eGift will be sent to your email inbox. When you receive the card, click the link to activate and claim the gift card. Upon activation, you should then be able to print a copy of the eGift.
What exactly does the recipient receive when I send a Shutterfly eGift Card?
On the delivery date you choose, an email is sent from GiftCards.com to the recipient informing them of your gift with a link to retrieve it online. The link in the email goes to a page showing the Shutterfly eGift Card you created, its value and eGift card number. This page also gives simple instructions for redeeming the eGift card.
Can I buy Shutterfly Gift Cards from GiftCards.com and have you send it to someone else?
Yes! GiftCards.com can ship your Shutterfly Gift Card to anyone with a valid street address within the United States or you can purchase an eGift card and have it emailed to your recipient.
When is the Shutterfly eGift Card sent to the recipient?
The eGift card alert message is sent to the recipient on the date you choose. The delivery date is pre-set to the current date, so if you do not select a different date, the alert message is sent on the same day as your purchase, within hours or sooner after your transaction is completed.
How do I know the recipient actually received the eGift card I sent them?
You will receive an email message confirming delivery and an additional message notifying you that the eGift card has been viewed.
Is my order secure?
The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received, including encrypting the transmission of any sensitive information, such as payment card information. If you have any questions about the security of your personal information, contact Customer Service.
What if my Shutterfly eGift Card is lost or stolen?
Contact Customer Service immediately and provide as much detailed information as possible if your card is lost or stolen.
What if someone makes a copy of my printed Shutterfly eGift Card?
You must safeguard your eGift card for your own protection. If someone makes a copy of your eGift card and redeems it for the full amount, your copy will have no value. No matter how many copies are made, the value of the eGift card is tied to the gift card number. When that number is used, the value of the purchase is deducted from the eGift card.
Why was my Shutterfly Gift Card order canceled?
Gift card orders are cancelled for the following reasons:
- Information provided does not match the information on file at your bank
- Delivery address deemed undeliverable
- Your order was not confirmed with our automated call system