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Southwest Airlines

Earn 1% Reward Points for buying Southwest gift cards from GiftCards.com.


Smart travelers like Southwest Airlines eGift Cards because they know Southwest delivers value, with low-priced fares and two checked bags without the extra fees other airlines charge. This airline also has built a loyal following by putting some levity into the experience of getting safely from point A to point B (they have a sense of humor!). Take advantage of Southwest’s more than 3,600 flights each day to 90-plus destinations across the United States and in six other countries. For added convenience, you get free WiFi. Redeem Southwest Airlines eGift Cards online at southwest.com and at the ticket counter.

    Southwest Airlines Gift Card General FAQs


    What is the GiftCards.com Southwest Airlines eGift Card?

    GiftCards.com’s Southwest Airlines eGift Card is a digital gift card (also known as an eGift card) pre-loaded with a monetary value. This eGift card is purchased on GiftCards.com and can be used to purchase Southwest Airlines tickets online at Southwest.com.

    Who can purchase Southwest Airlines eGift Cards from GiftCards.com?

    Any United States resident aged 18 and older can order with GiftCards.com. Large eGift card orders should be placed at Omnicard.com. Please note that international orders will not be accepted.

    Where can I use my Southwest Airlines eGift Card?

    You can use your eGift card online at Southwest.com or by calling Southwest Airlines at 1-800-435-9792 (1-800 I FLY SWA), and at Southwest Airlines ticket counter locations. Please note that a Southwest eGift Card is not valid for the purchase of Southwest Airlines Vacation Packages, cargo, hotel, rental car, Southwest Airlines Merchandise, EarlyBird Check-In, additional Southwest eGift Cards, or inflight purchases.

    Can I let someone else use my Southwest Airlines eGift Card?

    Yes. Just like a plastic gift card, you do not have to provide any ID to use your eGift card.

    When does a Southwest Airlines eGift Card expire?

    There is no expiration date for your Southwest Airlines eGift Card. For more information, please refer to Southwest Airlines Gift Card Terms and Conditions page prior to purchasing their card.

    Is there a dollar limit on my Southwest Airlines eGift Card?

    Southwest Airlines GiftCards.com eGift Cards can be purchased in amounts ranging from $10 to $500.

    What method of payment can I use to purchase Southwest Airlines eGift Cards?

    GiftCards.com accepts Visa®, Mastercard®, Discover®, and American Express® credit and debit cards registered to United States addresses. We don’t presently accept international orders.

    Are there any fees associated with Southwest Airlines eGift Cards?

    eGifts are delivered electronically and can only be used for online or over the phone purchases. There are no shipping fees for eGift cards. Refer to our Purchasing Fee Schedule page for more information.

    How can I place a corporate gift card order for Southwest Airlines eGift Cards?

    You can place an order for Southwest Airlines eGift Cards in bulk at Omnicard.com.

    How are Southwest Airlines eGift Cards delivered?

    Southwest Airlines eGift Cards are delivered as follows:

    • Your recipient will receive an email message from GiftCards.com that contains a link to the Southwest Airlines eGift Card.
    • The link will take the recipient to GiftCards.com and prompt the user to enter the email address that received the eGift card and a captcha must be completed. From there, they will be taken to a page that has a link to the activation page.
    • You will also receive a confirmation email. If the recipient does not receive the merchant eGift card, instruct the recipient to check their email as well as any SPAM or promotion folders or automatic filters for an email from GiftCards.com.
    • Please refer to redemption instructions on the Southwest Airlines Gift Card FAQ page.
    If the eGift card does not arrive within the expected time frame, contact Customer Service for assistance at 877-944-3822 or visit our Customer Service page. Please have the invoice number and the recipient’s email address available prior to making the call for fast assistance.

    How long does a Southwest Airlines eGift Card delivery take?

    It can sometimes take up to 24 business hours from the time of purchase to deliver the order unless you specify a future delivery date.

    How can I check the balance remaining on my Southwest Airlines eGift Card?

    Here’s how to check the balance on your Southwest Airlines eGift Card:

    1. Visit any Southwest Airlines help desk and ask someone to check the balance for you.
    2. Check your balance online here.
    3. Call Southwest Airlines at 1-800-435-9792.

    Can I reload my Southwest Airlines eGift Card after I've spent the full value?

    Southwest Airlines GiftCards.com eGift Cards are not reloadable. Once the value of the card is depleted, the card is no longer valid. However, we recommend keeping the eGift card until you are certain that items purchased with the card will not need to be returned. We offer reloadable cards to corporate customers at Omnicard.com.

    Can I use a GiftCards.com Southwest Airlines eGift Card to purchase my online order?

    Absolutely! Your Southwest Airlines eGift Card may be used to make purchases online at Southwest.com.

    Can I cancel my purchase of a Southwest Airlines eGift Card?

    Orders are typically shipped within one business day of the order being placed. Once the order has been shipped, it cannot be canceled.

    What is the Southwest Airlines eGift Card return policy and what are the product exceptions?

    Southwest Airlines eGift Cards are not returnable and cannot be redeemed or exchanged for cash (unless required by law), check, credit, or payment on any credit or loan account deposits. For more information visit Southwest Airlines Gift Card Terms and Conditions page.

    How long should I keep my Southwest Airlines eGift Card after using as tender for an online purchase?

    Please retain your eGift card(s) until you have either received your online order or picked it up at a store location and are certain that you will not be returning the item.

    Are Southwest Airlines eGift Cards refundable?

    Once a Southwest Airlines eGift Card has been emailed, it is non-refundable. If the intended recipient does not receive the e-card or accidentally deletes it, ask the recipient to check SPAM folders, deleted email folders or automatic filters. If the gift card is not found, contact Customer Service for assistance.

    When is my credit card charged for my purchase?

    Your credit card is charged at the time of purchase.

    Can I buy a Southwest Airlines eGift Card for myself?

    Currently, the only way is to have the eGift card sent to your own email address. When you receive the card, click the link to activate and claim the gift card. Upon activation, you should then be able to print a copy of the eGift card.

    What exactly does the recipient receive when I send a Southwest Airlines eGift Card?

    On the delivery date you choose, an email is sent from GiftCards.com to the recipient informing them of your gift, with a link to retrieve it online. The link in the email goes to a page showing Southwest Airlines eGift Card you created, its value and eGift card number. This page also gives simple instructions for redeeming the eGift card.

    Can I buy Southwest Airlines eGift Cards from GiftCards.com and have you send it to someone else?

    Yes! GiftCards.com can email your Southwest Airlines eGift Card to anyone with a valid email address.

    When is the Southwest Airlines eGift Card sent to the recipient?

    The eGift card alert message is sent to the recipient on the date you choose. The delivery date is pre-set to the current date, so if you do not select a different date, the alert message is sent on the same day as your purchase, within hours or sooner after your transaction is complete.

    How do I know the recipient actually received the eGift card I sent them?

    When the recipient receives the eGift card, you will receive an email message confirming delivery, and a message notifying you that the eGift card has been viewed.

    Is my order secure?

    The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received, including encrypting the transmission of any sensitive information, such as payment card information. If you have any questions about the security of your personal information, you can contact us at privacy@bhnetwork.com.

    What if my Southwest Airlines eGift Card is lost or stolen?

    Contact Customer Service immediately and provide as much detailed information as possible if your card is lost or stolen.

    What if someone makes a copy of my printed Southwest Airlines eGift Card?

    You must safeguard your eGift card for your own protection. If someone makes a copy of your eGift card and redeems it for the full amount, your copy will have no value. No matter how many copies are made, the value of the eGift card is tied to the gift card number. When that number is used, the value of the purchase is deducted from the eGift card.

    Why was my Southwest Airlines eGift Card order canceled?

    Gift card orders are cancelled for the following reasons:

    • Information provided does not match the information on file at your bank
    • Delivery address deemed undeliverable
    • Your order was not confirmed with our automated call system