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Earn 1% Reward Points for buying Uber gift cards from GiftCards.com.

Uber Gift Card Support


Are you looking to check your Uber gift card balance or have specific questions? Use the check balance link or call the Uber gift card support number below. Ask the Gift Card Girlfriend a question about checking an Uber gift card balance and find answers to common gift card balance questions.

 
Call Support 1-888-285-9073


Uber is one of the leading ride-sharing technology platforms offering a service that is affordable, convenient, safe, and most of all... easy. Uber allows you to hire an on-demand, private driver as a rider and lets you be your own boss as a driver. When Uber got its start in San Francisco in 2011, the idea of requesting a ride by pressing a button quickly became a hit. Uber has since expanded its presence and now operates in 669+ cities in 77 countries. With an Uber gift card, the sky's the limit. You can buy and send an Uber gift card in minutes and redeem it towards rides, food (Uber Eats), and corporate gifts. To redeem an Uber gift card, enter your Uber gift card code in the “Payments” section of the Uber app. Uber makes transportation easy and reliable. When you give the gift of an Uber gift card, you will surely make someone’s day.

    Uber Gift Card FAQs


    What is GiftCards.com Uber gift card?

    GiftCards.com’s Uber gift card is a digital gift card (also known as an eGift card) pre-loaded with a monetary value. This gift card is purchased on GiftCards.com and can be used for Uber services such as rides and Uber Eats orders. Visit Uber.com for more information.

    Who can purchase Uber gift cards from GiftCards.com?

    Any United States resident aged 18 and older can order with GiftCards.com. Multiple gift card orders should be placed at OmniCard.com. Please note that international orders will not be accepted.

    How are Uber eGift cards different from Uber plastic gift cards?

    Uber plastic gift cards are physical gift cards sent to recipients via mail and Uber eGift cards are sent via e-mail and can be printed out. Both plastic and eGift cards have no fees or expiration dates and are redeemable online at Uber.com.

    Where can I use my Uber gift card?

    You can redeem your Uber gift card online at Uber.com. Once the gift card has been added to your account, it will be used as the default payment for rides or Uber Eats orders until the value of the card has been spent. Once a gift card has been added, it cannot be transferred.

    Can I let someone else use my Uber eGift card?

    Yes. Just like a plastic Gift Card, you do not have to provide an ID to use your eGift Card. Once a gift card has been added, it cannot be transferred.

    When does an Uber eGift card expire?

    There is not an expiration date for your Uber eGift card. For more information, please refer to Uber’s Gift Card Terms and Conditions page prior to purchasing this card.

    Is there a dollar limit on my Uber gift card?

    Uber GiftCards.com gift cards can be purchased in amounts ranging from $10 to $500.

    What method of payment can I use to purchase Uber gift cards?

    GiftCards.com accepts Visa®, Mastercard®, Discover® and American Express® credit and debit cards registered to United States addresses. We don’t presently accept international orders.

    Are there any fees associated with an Uber eGift card?

    eGifts are delivered electronically and can only be used for online or over the phone purchases. There are no shipping or purchase fees for Uber eGift cards.

    Are there shipping restrictions for Uber gift cards?

    We cannot ship to P.O. Boxes, only a physical address can be accepted. No international orders will be accepted.

    How can I place a corporate gift card order for Uber gift cards?

    You can place an order for Uber gift cards in bulk at OmniCard.com.

    How are Uber eGift cards delivered?

    Uber eGift cards are delivered as follows:

    • Your recipient will receive an email message from GiftCards.com that contains a link to the Uber gift card.
    • The link will take the recipient to GiftCards.com and prompt the user to enter the email address that received the eGift card and a captcha must be completed. From there, they will be taken to a page that has a link to the activation page.
    • You will also receive a confirmation email. If the recipient does not receive the merchant eGift card, instruct the recipient to check their email as well as any SPAM, promotion folders or automatic filters for an email from GiftCards.com.
    • Please refer to Uber’s Help page for further questions.
    If the gift card does not arrive within the expected time frame, contact Customer Service for assistance at 877-944-3822 or visit our Contact Us page. Please have the invoice number and the recipient’s email address available prior to making the call for fast assistance.

    How long does an Uber eGift card delivery take?

    It can sometimes take up to 24 business hours from the time of purchase to deliver the order unless you specify a future delivery date.

    What is the shipping time for GiftCards.com’s Uber gift cards?

    Like all merchant cards on GiftCards.com, orders placed weekdays between 8 AM and 5 PM EST are typically processed within 24 hours of receiving payment. Orders placed over the weekend may take 48 to 72 hours to process. Once processed, gift card delivery is estimated below and is subject to change.

    • USPS Standard Mail: Estimate 5-10 business days (USPS does not guarantee delivery dates for First Class Mail)
    • USPS Trackable Mail: 5-8 business days
    • UPS Ground: 5-8 business days
    • Priority: 4-5 business days
    • Express: 2-5 business days
    *We cannot ship to P.O. boxes, only a physical address can be accepted. Unless a future delivery date is scheduled, on average, Uber eGift Cards will be delivered within 24 business hours from the time of purchase. Business days are defined as Monday through Friday, excluding holidays. Additionally, we review all orders for potential credit card fraud. If we find irregularities with a purchase, the purchase may be delayed or you may receive an automated phone call to verify and confirm your order. We will NOT process or ship orders that require additional verification before confirmation is received by the credit card holder.

    How can I check the balance remaining on my Uber gift card?

    You may check the available balance on your Uber gift card in one of two ways:

    1. Check your balance via the Uber app following these instructions.
    2. Call Uber at 1-888-285-9073.

    Can I reload my eGift card after I've spent the full value?

    Uber GiftCards.com gift cards are not reloadable. Once the value of the card is depleted, the card is no longer valid. However, we recommend keeping the gift card until you are certain that items purchased with the card will not need to be returned. We offer reloadable cards to corporate customers at OmniCard.com.

    Can I use a GiftCards.com Uber gift card to purchase my online order?

    Absolutely! Your Uber gift card may be used to make purchases online at Uber.com.

    Can I cancel my purchase of an Uber eGift card?

    Orders are typically emailed to your recipient within a few hours of the order being placed. Once the order has been emailed, it cannot be canceled.

    What is Uber gift cards' return policy and what are the product exceptions?

    Uber Gift Cards are not returnable and cannot be redeemed or exchanged for cash (unless required by law), check, credit or payment on any credit or loan account deposits. For more information visit Uber’s Gift Card Terms and Conditions page.

    How long should I keep my Uber gift card after using as tender for an online purchase?

    Please retain your Gift Card(s) until you have either received your online order or picked it up at a store location and are certain that you will not be returning the item.

    Are Uber eGift cards refundable?

    Once an Uber eGift Card has been e-mailed, it is non-refundable. If the intended recipient does not receive the e-card or accidentally deletes it, ask the recipient to check SPAM folders, deleted email folders or automatic filters. If the gift card is not found, contact Customer Service for assistance.

    When is my credit card charged for my purchase?

    Your credit card is charged at the time of purchase.

    Can I buy an Uber eGift card for myself?

    Yes, put your email address in the recipient field and the eGift will be sent to your email inbox. When you receive the card, click the link to activate and claim the gift card. Upon activation, you should then be able to print a copy of the eGift.

    What exactly does the recipient receive when I send an Uber eGift card?

    On the delivery date you choose, an email is sent from GiftCards.com to the recipient informing them of your gift with a link to retrieve it online. The link in the email goes to a page showing the Uber eGift Card you created, its value and eGift Card number. This page also gives simple instructions for redeeming the eGift Card.

    Can I buy Uber gift cards from GiftCards.com and have you send it to someone else?

    Yes! GiftCards.com can ship your Uber gift card to anyone with a valid street address within the United States or you can purchase an eGift Card and have it emailed to your recipient.

    When is the Uber eGift card sent to the recipient?

    The eGift Card alert message is sent to the recipient on the date you choose. The delivery date is pre-set to the current date, so if you do not select a different date, the alert message is sent on the same day as your purchase, within hours or sooner after your transaction is completed.

    How do I know the recipient actually received the eGift card I sent them?

    You will receive an email message confirming delivery and an additional message notifying you that the eGift card has been viewed.

    Is my order secure?

    The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received, including encrypting the transmission of any sensitive information, such as payment card information. If you have any questions about the security of your personal information, please contact Customer Service.

    What if my Uber eGift card is lost or stolen?

    Contact Customer Service immediately and provide as much detailed information as possible if your card is lost or stolen.

    What if someone makes a copy of my printed Uber eGift card?

    You must safeguard your eGift card for your own protection. If someone makes a copy of your eGift card and redeems it for the full amount, your copy will have no value. No matter how many copies are made, the value of the eGift card is tied to the gift card number. When that number is used, the value of the purchase is deducted from the eGift card.

    Why was my Uber gift card order canceled?

    Gift card orders are cancelled for the following reasons:

    • Information provided does not match the information on file at your bank
    • Delivery address deemed undeliverable
    • Your order was not confirmed with our automated call system

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