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Notice to Customers
At GiftCards.com, our customer, employee and community safety is always top of mind. Due to the COVID-19 pandemic, we are changing operations to allow as many employees to work remotely as possible. During this shift, please be patient when contacting our customer service team – you may experience longer than normal hold times. We encourage you to contact us here for fastest service.
Due to COVID-19 restrictions and staffing shortages, we are currently experiencing shipping delays for Physical Visa Gift Cards when Standard Shipping is chosen. We will process and ship your order as soon as possible. To email a gift with near instant delivery, please consider a Virtual Gift Card.
We value your business and take pride in our fast, friendly, customer service. Please use this area to find answers to your Giftcards.com related questions.
Orders must be placed directly on Giftcards.com. We currently do not allow international orders. Giftcards.com products are only offered and redeemable within the United States and some U.S. territories.
For questions regarding balance or redemption for a store brand gift card, please contact the merchant directly by using the information listed on the eGift email or the back of your card.
6220 Stoneridge Mall Road
Pleasanton, CA 94588
Phone #: (877) 944-3822
Fax #: (877) 781-5159
The Giftcards.com Visa® Gift Card, Visa Virtual Gift Card, and Visa eGift Card are issued by MetaBank®,N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. The Visa Gift Card can be used everywhere Visa debit cards are accepted in the US. No cash or ATM access. The Visa Virtual Gift Card can be redeemed at every internet, mail order, and telephone merchant everywhere Visa debit cards are accepted in the US. No cash or ATM access. The Giftcards.com Visa eGift Card can be redeemed online or in stores everywhere contactless Visa debit cards are accepted in the U.S. No cash or ATM access. The Giftcards.com Visa Reward Cards are issued by MetaBank, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. The Visa Reward Card can be used everywhere Visa debit cards are accepted. No cash or ATM Access. The Giftcards.com Mastercard® Gift Cards are issued by MetaBank, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. The Mastercard Gift Virtual Account is issued by MetaBank, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard Gift Virtual Account can be redeemed at every internet, mail order, and telephone merchant everywhere Debit Mastercard is accepted in the US. Mastercard Gift Cards can be used everywhere Debit Mastercard is accepted in the US. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. The merchants represented are not sponsors of Giftcards.com or otherwise affiliated with Giftcards.com The logos and other identifying marks attached are trademarks of and owned by each represented company and/or its affiliates. Please visit each company's website for additional terms and conditions.
Giving Good Gift Cards, Happy Gift Cards, Holiday Favorites Gift Cards, and Choice Gift Cards are curated by Blackhawk Network and issued by MetaBank®, N.A., Member FDIC.