Facebook Messenger (No longer accepting orders)
Not currently. All merchant eGift cards sold by GiftCards.com are redeemable in the U.S. only.
Do I have to send the merchant eGift card through Facebook Messenger or can I send it by email, print or mail?
Merchant gift cards do not have any fees. The expiration will vary by merchant and from state to state, please refer to the specific terms and conditions found on each merchant’s page prior to purchasing the eGift card. If there is no expiration date listed, the card will generally be valid as long as the merchant remains solvent.
Merchant eGift cards purchased through the GiftCards.com Messenger chat extension use Facebook payments which allows for secure credit, debit and PayPal payment. Once an order has processed, refunds cannot be issued for any eGift cards.
Please refer to the specific terms and conditions found on each merchant’s product page prior to purchase.
The purchase will appear as PP*GIFTCARDS.COM LLC.
What happens if my transaction is unsuccessful or Facebook Messenger crashes in the middle of a transaction?
If your purchase failed, check all payment and billing details and try again. If the transaction was completed, you can find it in the transaction history under GiftCards.com on the Facebook Messenger home page and resend. If you do not see the transaction listed in the transaction history, the purchase was not completed and you were not charged.
What if the merchant eGift card is lost or not retrieved, the chat history is deleted or my friend is no longer a Facebook user?
From the home screen of Facebook Messenger, click on GiftCards.com to find the transaction history. Select the correct transaction and share it with the original recipient again. The merchant eGift cannot be sent to a new recipient. If you do not see the transaction listed, the purchase was not made and your credit card was not charged.
For all questions about your transaction, contact us or call 1 (833) 429-9483.
GiftCards.com, the premier gift card shopping site, has created a new Messenger chat extension that allows you to buy and send merchant eGift cards within the chat in Facebook Messenger. This is a convenient and secure way to send eGift cards to your friends. Only the intended receiver can see the eGift redemption information. Your credit card information is safely stored by Facebook.
Who can view a merchant eGift card I purchase? Can I send it to more than one friend or put it in a group chat?
Only the recipient can view the merchant eGift card. You will receive a confirmation of the purchase and see the delivery in the chat. Even though Facebook Messenger allows sharing of a message with more than one person, the shared eGift card will be viewable only by the original, intended recipient.
Today GiftCards.com does not allow eGift cards to be sent in a group chat. Only one recipient at a time can receive and view an eGift card.