FAQ

Ordering

Gift card orders are canceled for the following reasons:

  • Information provided does not match the information on file at your bank.
  • Image does not meet regulatory requirements.
  • Delivery address deemed undeliverable.
Categories: Ordering, Top Questions

GiftCards.com Visa® and Mastercard® Gift Cards can be purchased in any amount from $10 to $500. Any increment between those limits is considered a valid gift card amount. Merchant Gift Cards can be purchased in amounts ranging from $10 to $500, depending on the merchant. Some merchant gift cards only allow for set denominations such as $25, $50 and $100.

Category: Ordering

Orders can only be canceled before the card is printed and shipped. Cards are typically printed and shipped within one business day of the order being placed. Once the card has been printed or shipped, the order cannot be canceled.

Category: Ordering

Once an order is submitted, it cannot be modified.

Category: Ordering

If you send a GiftCards.com Visa or Mastercard Gift Card, the recipient accepts the Terms and Conditions of GiftCards.com Visa Gift Cards and Mastercard Gift Cards when they activate the card online or use the card to make a purchase.

In addition, the gift card recipient can view the Cardholder Agreement at www.giftcards.com/terms. This Cardholder Agreement fully explains the rules regarding the use of the card as well as the fees associated with the gift card.

Purchasers accept the Terms and Conditions of GiftCards.com Visa Gift Cards and Mastercard Gift Cards when buying a gift card from GiftCards.com.

Category: Ordering

GiftCards.com accepts Visa, Mastercard, Discover® and American Express® credit and debit cards registered to United States addresses. Orders using credit or debit cards registered to international addresses will not be accepted.

Category: Ordering

If you’re having trouble completing an order, check the following:

  • For Visa and Mastercard, ensure the 3-digit Security Code (CVN) on the back of the card is entered correctly. For American Express, ensure the 4-digit Security Code (CVN) on the front of the card is entered correctly.
  • Ensure the expiration date is entered correctly.
  • Ensure the address entered on the gift card form matches the billing address on your credit or debit card.
  • Ensure all billing information is entered correctly by calling the issuer of your credit or debit card to confirm.
Category: Ordering

United States residents ages 18 and older can order up to 50 gift cards on GiftCards.com. Businesses can order up to 1,000 reward cards (maximum of $10,000 value per day) in one order at https://www.giftcards.com/business. International orders will not be accepted.

Category: Ordering

An AVS Mismatch error means the billing address entered does not match the billing address on file with the issuer of your credit or debit card. Common errors include using abbreviations (e.g. “St.”) instead of spelled out words (e.g. “Street”).

Category: Ordering

Vermont does not allow the sale of cards with an inactivity or dormancy fee. All GiftCards.com Visa and Mastercard Gift Cards will be charged a $4.95 per month service fee for cards that are inactive for more than 12 consecutive months. If you have received a card and cannot register it because you have a Vermont address, please contact Customer Service for a refund. For more information visit State Gift Card Consumer Protection Laws.

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