Forever 21, Charming Charlie, Dressbarn, Shopko, Gymboree, Munchery and Payless Shoe Store added to the list of stores that are going out of business or have recently filed for bankruptcy. What does that mean for gift cards? List of gift cards to keep an eye on in 2019.
Take Me Straight to the List
The Bankruptcy Gift Card Conundrum
- Forever 21 files for bankruptcy. Closing many stores.
- Charming Charlie is shutting down.
- Charlotte Russe is shutting down.
- Dressbarn is shutting down.
- Shopko files for Bankruptcy.
- Munchery files for Bankruptcy.
- Payless Shoe Store files for Chapter 11.
- Gymboree files for Chapter 11. Gift Card DEADLINE!
NEW! Tips on Franchise Business Gift Cards.
What Happens When a Store Files for Bankruptcy?
When a store or restaurant files Chapter 11, the company goes into a reorganization process with a plan to make the business profitable and to figure out how to pay creditors over a period of time. Although the hope is that the business will be saved, other scenarios can occur such as shutting the doors completely, selling the company as a whole or selling parts of the company to a new owner.
The problem for gift card holders is that when a company is in this type of financial trouble, outstanding gift cards become just as vulnerable as the business itself. In fact, the cards are often deemed immediately useless even though stores are open and merchandise remains on the shelves. While some companies ask the courts for permission to continue accepting gift cards during bankruptcy proceedings, some don’t and others only ask for permission to accept the cards for a limited period of time.
Consumers who miss the opportunity to use their gift cards before decisions are made often find their cards are worthless or they must file claims in order to join the list of creditors wanting their money back.
(READ: How to use gift cards to stores in bankruptcy.)
Gift Cards in Critical Condition
While I always advise using gift cards immediately because the longer you hold onto gift cards, the higher the likelihood that you’ll lose the cards or forget to use them, when you have a gift card to a store in financial trouble, the urgency is even greater. Below is a list of stores currently in or rumored to soon be filing Chapter 11. While I am not a lawyer and cannot offer legal advice on whether or not to buy these gift cards, I do suggest using them before what happened to Borders gift card holders happens to you.
|Merchant||Financial Status||New Gift Cards||Outstanding Gift Cards||How to File Claim when Gift Cards Not Accepted|
|Forever 21||9/29/2019 – Forever 21 files for bankruptcy. Business as usual, closing approximately 178 stores.||Forever 21 gift cards are still being sold.||Forever 21 gift cards are still redeemable in stores and online.||Gift cards are still being accepted in stores and online at Forever21.com.|
If you want to file a claim, hold onto your gift card file a bankruptcy claim for Forever 21.
|Charming Charlie||7/11/2019 – Charming Charlie is shutting down all locations.||Charming Charlie gift cards no longer being sold.||DEADLINE for using Charming Charlie gift card is 8/14/19. The company estimated about $19.8 million in outstanding Charming Charlie gift cards.||If you miss the chance to use your Charming Charlie gift card, hold onto it and file a bankruptcy claim for Charming Charlie.|
|Dressbarn||5/2019- Dressbarn going out of businsess. All 600+ stores will close.||Dressbarn gift cards no longer being sold.||Dressbarn gift cards currently being accepted online and in stores.||Not applicable.|
|Dressbarn||3/2019- Charlotte Russe going out of businsess. All stores will close.||Charlotte Russe gift cards no longer being sold.||Charlotte Russe gift cards no longer accepted.||If you didn’t use your Charlotte Russe gift card, try to file a bankruptcy claim with Charlotte Russe.|
|Munchery||2/2019 – Munchery files for bankruptcy. Shuts down all locations.||Munchery gift cards no longer being sold.||Munchery gift cards no longer accepted.||If you miss the chance to use your Munchery gift card, hold onto it.|
I have not found a bankruptcy handler but am told by @Chapter11Cases that you might have to file a claim directly with the court. File a Munchery Claim.
|Shopko||1/2019 – Shopko files for bankruptcy. Shuts down all locations.||Shopko gift cards no longer being sold.||Deadline to use Shopko gift cards is 4/20/19.||If you miss the chance to use your Shopko gift card, hold onto it and file a claim immediately.
File a claim with Shopko’s bankruptcy hander–File a Shopko claim with Prime Clerk–as soon as possible.
|Payless Shoe Store||2/18/19 – Payless files for bankruptcy. Closing all stores.||Payless gift cards no longer being sold.||Payless gift cards no longer accepted.||If you miss the chance to use your Payless gift card before the deadline, file a claim with Payless Shoe Store’s bankruptcy handler. File a claim with Payless Shoe Store.|
|Gymboree||1/16/19 – Gymboree files for bankruptcy. Plans to close all stores.||Gymboree gift cards no longer being sold.||Gymboree has asked bankruptcy courts for permission to accept gift cards for 30 days! Deadline is February 15, 2019.||If you miss the chance to use your Gymboree gift card before the deadline, file a claim with Gymboree’s bankruptcy handler. File a claim with Gymboree.|
|Sears||10/15/18 – Sears files for bankruptcy through Chapter 11 and announces plans to close underperforming stores||Sears gift cards are currently being sold online and in stores.||Sears announces that gift cards are not affected by bankruptcy at this time. Gift Cards are still being accepted online and in stores.||Sears has a new buyer who plans to keep the store open. No need to file a claim, but use Sears gift cards in a timely fashion.|
|Brookstone||8/2/18 – Brookstone files for bankruptcy through Chapter 11 and announces plans to close all non-airport stores.||Brookstone gift cards are still being sold.||Brookstone gift cards are still being accepted in stores and online.||If you are unable to use a Brookstone gift card, submit a claim for Brookstone|
|Toys R Us||3/30/18 – Toys R Us abruptly closes website.|
3/15/18 – Change of plans. Toys R to close ALL STORES.
Toys “R” Us files for bankruptcy through Chapter 11 but says they are “operating normally.”
|Toys “R” Stops selling gift cards.||Website closed 3/30/2018.|
Deadline for using gift cards is April 14, 2018.
|3/15/2018 – Toys R Us to Close All Stores. |
Gift Cards will only be accepted for next 30 days (expected 4/14/2018). Use Toys R Us cards immediately!
Bed Bath & Beyond Announces it will EXCHANGE Toys R Us gift cards through 4/5/2018.
If you do not use gift card before deadline, File a Toys R Us Claim.
Looking for Bon-Ton?
Bon-Ton filed for bankruptcy in February of 2018. The name and other parts of the business have since been sold via the bankruptcy process. A customer recently inquired about outstanding Bon-Ton gift cards issued prior to the sale. This is the official response received from the new customer service team. “We sincerely apologize, but we are unable to accept merchandise credits and/or gift cards sold prior to the bankruptcy. We did not take on any of the former companies liabilities when we purchased the brand. We apologize for any inconvenience or loss this may have caused you. If you would like to file a claim with the bankruptcy court here’s the link and phone number for the claims agent: Prime Clerk at (844) 253-1011.”
This is typical of the response you will get when trying to use a gift card after a store changes ownership.
As always, my advice is to use gift cards as soon as you receive them. It’s the best way to get the full value of your gift cards.
Gift Card Girlfriend Note: A company that appears on the Watchlist is currently in or has recently filed for Chapter 11 bankruptcy protection. When a store emerges from bankruptcy and continues to accept previously-issued gift cards, the store will be removed from the Watchlist. If the store closes or restructures but no longer accepts previously issued gift cards, the company will be moved to the Gift Card Graveyard when the bankruptcy case is closed. This list is updated frequently as bankruptcy news is received. If I have missed anything, please leave a comment below.
RIP: The Gift Card Graveyard
When a merchant files for Chapter 11 Bankruptcy, there is a possibility that the store will recover. But there is also the possibility that the store will be shutdown or that a new owner will take over. In either of the latter cases, outstanding gift cards may suffer an early demise, leaving gift card holders to mourn the loss of millions of dollars. Below is a list of gift cards that are defunct as a result of restructuring.
|Gift Card||Time of Death||Estimated Loss|
|Family Christian Stores||Value of outstanding Family Christian gift cards unknown.|
|Wet Seal||Value of outstanding Wet Seal gift cards unknown.|
|The Limited||Value of outstanding The Limited gift cards unknown.|
|Gordmans Stores||Value of outstanding Gordmans gift cards unknown.|
|Gander Mountain||Value of outstanding Gander Mountain gift cards unknown.|
|Vanity||Value of outstanding Vanity gift cards unknown.|
|American Apparel||Value of outstanding American Apparel gift cards unknown.|
|Hastings||Dollar value of outstanding Hastings gift cards unknown.|
|GolfSmith||Value of outstanding GolfSmith gift cards unknown.|
|Sports Chalet||Dollar value of outstanding Sports Chalet gift cards unknown.|
|Sports Authority||Sports Authority reports $93 million in outstanding gift cards throughout bankruptcy proceedings.|
|Hancock Fabrics||Dollar value of outstanding Hancock Fabrics gift cards unknown.|
|A&P Supermarkets||Dollar value of outstanding A&P Supermarkets gift cards unknown.|
|City Sports||At time of lawsuit, the estimated value of outstanding City Sports gift cards is $1.2M (per lawsuit details).|
|Dots, Simply Fashion Stores||Dollar value of outstanding Dots, Simply Fashion Stores gift cards unknown.|
|RadioShack||RadioShack reported $44 million in outstanding gift cards.|
|C. Wonder||Dollar value of outstanding C. Wonder gift cards unknown.|
|Frederick’s of Hollywood||Dollar value of outstanding Frederick’s of Hollywood gift cards unknown.|
|Deb Stores||Dollar value of outstanding Deb Stores gift cards unknown.|
|Anna’s Linens||Dollar value of outstanding Anna’s Linens gift cards unknown.|
|SkyMall||Per attorneys for the unsecured creditors, “monthly operating reports filed early in the bankruptcy cases disclosed gift card liability of approximately $325k.”|
|dElia’s (dELiA*s)||Gift card loss unknown.|
|Cache||On 3/25/14, MarketWatch reported that Cache “recorded breakage income of $242,000, $275,000 and $642,000 during fiscal years ended 2013, 2012 and 2011, respectively.”|
|The Sharper Image||Est. $19M before claims accepted in 2011.|
|Coldwater Creek||Est. $6.5M at time of filing.|
|Linens ‘n Things||Gift card loss unknown|
Tips on Filing a Gift Card Claim
If you decide to file a claim for a gift card to a store that is in bankruptcy, the most important thing to remember is that you are filing an UNSECURED CLAIM. Knowing which type of creditor you are in bankruptcy is important.
In simple terms, you are an unsecured creditor in a store’s bankruptcy case because the store did not give you any collateral (other than a piece of plastic or possibly a digital egift card) when you bought the gift card.
Although there is often a claim deadline in which you should file a gift card claim for a store in bankruptcy, my advice is to file the claim even after the deadline has passed and to hold onto the gift card (or a picture of the front and back of the card) even after you have filed the claim. I offer this advice because I called a claim processor once who told me that you should always file a claim. Although it is unlikely you will get any money back from the gift card, if there is money left after the other claims have been processed, there is a small possibility that you will be reimbursed. I will take that small possibility over no possibility if you never file the claim.
Remember: Your gift card claim of $50 or so is a small drop compared to a huge bucket of million-dollar debts owed by the company going under so please do not file a claim expecting to get your money back quickly or at all. But like I said, to me it is still worth doing.
Gift Card Holders Need Protection
I normally only see the good in gift cards, but this situation has caught my attention. I understand shutting down stores. I understand that gift cards can’t be used once a store goes out of business. But I don’t understand why outstanding gift cards can’t be used when a store continues to operate–even if that operation is under the direction of a liquidation company. As long as the doors are open and there is inventory to buy, consumers who have already given the store money in exchange for merchandise should be allowed to collect. (Since statistics consistently show that shoppers with gift cards overspend the value of their gift cards, the liquidation company has the opportunity to move more merchandise by accepting outstanding cards than not.) If the business does eventually close, I believe the courts should treat gift card holders as a group of creditors who are collectively owed several million dollars versus a bunch of individual creditors owed a small sum. (Radio Shack is said to have $44 million in outstanding gift cards.) While I’m not ready to go “Legally Blonde” on this issue, I do think some type of reform is in order. Anybody else?
If you know of other gift cards in jeopardy, add your comments below or reach out to me on Twitter (@GCGirlfriend).
Happy Gift Carding!
~Shelley Hunter, Gift Card Girlfriend