FAQ

Personalized or Customized Visa® or Mastercard® Gift Cards

If you were given a GiftCards.com Visa card, it is easy to identify the type of your card. On the front in the top right corner, your card will say “gift” or “reward”. If your card says “reward”, you have received a GiftCards.com for Business Reward card. Please review the applicable FAQs below.

All images are subject to review and must meet regulatory requirements by the GiftCards.com compliance team, issuing banks and Visa or Mastercard. For best results, uploaded images must be at least 640 × 480 pixels and must be in one of the following formats: .jpg, .gif or .png.

Content that will NOT be approved:

  • Company names, trademarks, logos, slogans, works of art, copyrighted materials or brands of any third party and their likeness.
  • Celebrities, professional athletes, actors, cartoons or computer game figures that are the sole focus of the image.
  • Advertising or promotional materials or branded products.
  • Phone numbers, addresses, URL addresses, account or PIN numbers.
  • Violence, blood, dead animals, indecency, nudity or semi-nudity.
  • Culturally or socially insensitive text or images or those that show alcohol, tobacco, gambling, firearms, online or role-playing games or adult entertainment.
  • Text or images that display the views, opinions or beliefs of political groups or religions.
  • Libelous or derogatory or defamatory content.
  • Discriminative or provocative content.
  • Numbers, text or images that might induce misunderstanding.
  • Images that display anti-government behavior or sentiment or content that is in violation of any rules, regulations or laws.
  • Text or images that might result in card acceptance confusion by merchants.
  • Other text or images that are deemed not suitable for any reason for use as a gift card face by GiftCards.com or its partners.

Personalized or Customized Visa or Mastercard gift cards can be purchased in any amount from $10 to $500. Any increment between those limits is considered a valid gift card amount.

Although you do not have to enter a name in the embossed text fields, words (e.g. Happy Birthday, Best Friend, etc.) must be entered.

Personalized Gift Cards are prepaid cards that can be customized with photos, images and embossed messages. Bearing the Visa or Mastercard logo, these cards can be used in the U.S. and District of Columbia everywhere Visa debit cards and Debit Mastercard is accepted. Cards may not be used at any merchant, including Internet and mail or telephone order merchants, outside of the U.S. or the District of Columbia.

Unlike a merchant gift card that comes in a standard design and can only be used where it was purchased, Personalized Gift Cards are a unique gift of choice that can be redeemed online, in restaurants, at small boutiques and virtually anywhere the recipient would like to shop.

Personalized Gift Cards can be redeemed wherever Visa Debit cards or Debit Mastercard are accepted in the US, except at online gambling sites, adult websites, or money transfer services such as Venmo and PayPal. Personalized Gift Cards cannot be used for recurring payment transactions.

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